Customer Service Quality Control
Resume:
Lance W. Thomas
Experience:
Topgolf
Austin TX
Event Ambassador/Server
La Morada
Manager/ Bartender/ Catering
Austin TX
HEB Plus Round Rock, Tx 1/10- 5/11 Seafood Clerk
Customer service
Inventory control
Quality control
Pizza Hut Flower Mound, Tx 5/09-1/10 Driver/ Prep cook
Delivered food in a timely manner
Collected money
Ran cash register
Prepared different foods and sauces
Kept inventory
Gladwin Paint Farmers Branch, Tx 12/08-5/09 Delivery Driver/ Warehouse
Delivered auto paint and supplies to customers in the DFW area
Maintained warehouse
Loaded and unloaded trucks
Forklift certified
Shipped and received inventory
Coinstar Wichita Falls, Tx 6/07-12/08 Field service rep/ merchandiser
Maintained machines on a route
Kept a remote warehouse stocked with merchandise
Kept inventory and made orders for products
Collected money from machines
Repaired machines when necessary
Maintained a company van
Spotless driving record
Classic Shutters Wichita Falls, Tx 9/06-6/07 Shipping and receiving/ Warehouse/ Assembly
Shipped custom made shutters to customers
Maintained warehouse and inventory
Assembled custom shutters to customer specs using a ultra sonic welder
Loaded and unloaded trucks using forklift
Custom made boxes to fit product
Neat Receipts DFW Airport, Tx 12/05-8/06 Salesperson
Demonstrated and sold computer software and scanners
Shipped product when necessary
Handled cash and credit payments
Kept inventory and ordered more product when needed
High seller entire time I was employed
City of Irving Irving, Tx 7/04-12/05 Meter Reader/ Meter installer
Recorded meter readings by loading them into a handheld computer
Installed new radio remote meters
Turned services on and off
Maintained a city truck
Spotless driving record
Manpower Coppell, Tx 5/03-7/04 Quality control and testing/ shipping and receiving
Supervised up to six people in the packing of electronic products
Tested repaired cell phones and pagers.
Shipped product back to customer
La Morada Austin, Tx 1/00-5/03 Catering Manager/ Bartender/ Waiter
Supervised catering events
Delivered food and set up events
Kept inventory and ordered supplies
Made cold calls to increase clients
Education:
Paris Jr College 1988-1989 General studies
Southwest Texas State University 1990-1993 Accounting
Skills:
Forklift Certified
Knowledge of all major shipping companies
Excellent customer service skills
Computer experience: Ms office, Word, Excel, QuickBooks
Years of warehouse experience
Years of delivery experience with a spotless driving record
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