Sales Representative Inside
Resume:
Thomas Wood
Empowering Sales Success Through Expertise
and Relationship Building
********@*****.***
Otsego, MN United States
EXECUTIVE SUMMARY
Highly experienced and results-driven Sales Representative with extensive expertise in the retail and hospitality industries. Skilled in both outside and inside sales, with a proven track record in relationship building and exceeding sales targets. Proficient in the Point of Sale (POS) equipment space, with a deep understanding of product knowledge and industry trends. Adept at strategic partnership development and effective communication, with a collaborative and team-oriented approach. Demonstrated ability in time management, problem-solving, and driving business growth. A comprehensive background in sales, repair management, and national sales, highlighting a successful career trajectory and strong leadership skills. SKILLS
• Outside Sales • Inside Sales • Relationship Building
• POS (Point of Sale – Retail &
Hospitality equipment)
• Team Culture • Technology Troubleshooting
• Profit Driven Sales Execution • Optimizing Web Sales Conversations • Exceptional Account Management
• Product Demonstration • Creating Customer Success Programs • Revenue Growth
• Cross-functional Communication • Market Trend Analysis • E-commerce Integration
• Vendor Relations and Negotiation • Web and email marketing • Team Motivation and Empowerment WORK EXPERIENCE
Sales Representative
July 2013 - Present POS Providers Osseo, MN
• Sales and Product Promotion: Met with potential clients to promote and sell products and services, including cash registers, printers, and terminals.
• Marketing and Communication: Screened incoming calls, managed brochure creation and updates, and executed email marketing campaigns to attract and engage clients.
• Client Outreach and Relations: Conducted proactive follow-ups via email and phone calls to maintain strong communication and build lasting relationships with clients.
• Repair Service Quoting: Evaluated and provided quotes for repairs of point-of-sale equipment, ensuring that clients received accurate and timely information for their repair needs. National Sales Representative
March 2003 - June 2013 Key Services Maple Grove, MN
• Exceeding Sales Goals: Consistently surpassed the set sales goal of $1 million annually, demonstrating a track record of successful sales performance.
• Recognized Lead Representative: Acknowledged as the lead sales representative for several years, reflecting my ability to drive the sales process and achieve outstanding results.
• Client Relationship Management: Established and nurtured lasting client relationships, playing a vital role in maintaining a strong client base for the organization.
• Strategic Marketing: Enhanced brand visibility and product promotion through innovative marketing strategies such as email blasts, eBay listings, and website management.
• Tradeshow Representation: Successfully presented and demonstrated company products at various industry tradeshows, contributing to lead generation and brand exposure.
• Client Acquisition: Effectively pursued new clients, delivering compelling sales pitches and forging partnerships to drive business growth and revenue generation.
Point of Sales Representative
October 2001 - March 2003 Total Electronics Edina, MN
• Continuous Learning: Stayed updated on product knowledge and industry trends to provide customers with accurate and relevant information during sales interactions.
• Cold Calling: Actively conducted cold calling to generate leads and engage potential clients, resulting in a broader customer base and increased sales opportunities.
• Marketing Strategy: Developed and implemented a marketing strategy that utilized platforms like eBay and email to promote products and services, enhancing the visibility and reach of the company's offerings.
• Customer Engagement: Handled customer quotes and inquiries effectively, fostering strong relationships and trust with clients while addressing their needs with tailored solutions. Repair Manager
September 1998 - October 2001 R2 Corp (Now TekServe) Eagan, MN
• Team Leadership: Managed a team of 20 individuals, overseeing their work, providing support, and facilitating professional development and performance improvement.
• Repair Planning and Scheduling: Effectively scheduled and coordinated repair activities, ensuring timely delivery and quality of service, and maximizing team productivity.
• Collaboration with Sales and Management: Worked closely with the sales team and upper management to provide accurate quotes and ensure seamless communication and coordination between repair and sales operations.
• Critical Problem-Solving: Utilized strategic thinking and problem-solving skills to resolve critical issues promptly and ensure the delivery of exceptional customer service.
• Performance Improvement: Continually worked to enhance my team's service knowledge and technical skills, driving the achievement of higher repair goals and improved efficiencies. EDUCATION
Associates of Electronics
Technology
NEC (Brown College)
Minneapolis, MN
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