Customer Service Front Office
Resume:
Mallori Solesbee
**** * * **., **** Smith, AR ***01
*******.********@*****.***
Experienced in clerical work, customer service, sales and marketing. Able to learn new tasks quickly, friendly and enthusiastic personality, manages time efficiently, proficient in growing key customer relationships. Represents establishments with a friendly and professional demeanor at all times. Professional Experience
Front Desk Receptionist
Fort Smith ER & Hospital, Fort Smith, AR December 2022 - June 2024 Store Associate/Cashier
Cherry Berry, Fort Smith, AR February 2018 - December 2022 Customer Service Representative/Dispatcher
Atchley Air Conditioning and Heating, Fort Smith, AR October 2019 - December 2019 Front Office Assistant
Plunkett Optical, Fort Smith, AR October 2018 - September 2019 Medical Laboratory Assistant
Sparks Hospital, Fort Smith, AR September 2013 - February 2014 Education
Diploma May 2005
Northside High School at Fort Smith, AR
Welcomed and greeted visitors in a professional and friendly manner. Ran patients insurance, sent data entry faxes, collected payments. Checked incoming patients in and out.
Managed cash register, processed payment transactions, and provided excellent customer service in a fast-paced retail environment.
Made daily trips for the owner to pick up supplies needed for the yogurt. Maintained a clean and organized store appearance by restocking shelves, arranging displays, and ensuring merchandise presentation was visually appealing.
Dispatched service technicians to various job sites accurately and in a timely manner to meet customer needs. Coordinated schedules and routes for service technicians to optimize efficiency and minimize travel time. Set up annual or quarterly appointments with customers. Collaborated with team members to provide general administrative support and contribute to the overall success of the front office.
Answered incoming calls, shipped out glasses to customers, sorted glasses for the owner to repair. Utilize various laboratory equipment and instruments to perform tests such as CBCs, urinalysis, and blood chemistry panels.
Collaborate with healthcare professionals to ensure timely and accurate delivery of laboratory results for patient care decisions.
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