Customer Service Project Manager
Resume:
Ross Barnett Atkins
Ruston, LA 71270
***********@*****.***
Senior Project Manager with experience in leadership positions in the public and private sectors. Recognized for building collaborative relationships among diverse audiences and strategic planning initiatives. Extensive background in governmental relations, public affairs, customer service environmental issues, communications, and the media. Limited Mineral and Surface Title experience in Louisiana.
PROFESSIONAL EXPERIENCE
Property Management
Gulf Place Condominiums-Anna Marie Island, Florida
April 2022 – December 2022
Managed onsite 29-unit condominiums consisting of owner/guests’ check-ins, maintenance, security, traffic control and customer service.
Owner-Operator
Pinecrest Golf Club-Carolina, Rhode Island
January 2000 – December 2021
Acquired land, consulted on the development plan, secured financing, supervised construction, and managed employees.
Vice President
Louisiana Mid-Continent Oil and Gas Association
2008-2012
Managed the governmental affairs team, excise, ad valorem and legislative committees of the oldest oil and gas trade association in the State of Louisiana representing offshore/inshore platforms, pipelines, and refineries.
Mineral and Surface Title
2011
Performed mineral and surface title on extensive family property in Claiborne Parish, LA researching ownership of heirs to determine chain of title.
Senior Advisor
U. S. Senator-Elect Sheldon Whitehouse-Providence, Rhode Island
2005
Served as an advisor, fundraiser, and special projects volunteer for the 2005 campaign to elect Sheldon Whitehouse.
Partner
The Palmer Group-Washington, D.C.
January 1998 – December 2002
Served as lead consultant for clients involved with transportation projects in Northeast Louisiana.
Annually formulated infrastructure priorities and pursed federal funds for large scale public works projects including U.S. Highway 165, Kansas Lane Connector, Wastewater Treatment Plant, Industrial Park, Interstate Interchange, University Buildings, Regional Airport Projects, and National Wildlife Refuges.
Maintained relationships with Members of Congress and federal agencies on behalf of clients including the City of Monroe, Ouachita Parish Police Jury, University of Louisiana at Monroe, and the Monroe Chamber of Commerce.
Managing Partner
Connect Cuba, L.L.C. – Washington, D.C.
January 1998 - December 1999
Served as a registered federal lobbyist advocating the removal of the embargo on Cuba. Worked to successfully exempt food and medical sales to Cuba. Coordinated trade, culture and health-related exchanges between U.S. public and private organizations and their counterparts in Cuba. Key clients included major U.S. ports along the Gulf of Mexico.
Projects Director
U.S. Senator Mary Landrieu – Washington, D.C.
January 1997 – December 1997
Established the projects office for Senator Landrieu. Served as liaison for all major infrastructure and economic developments projects in Louisiana. Assisted local Louisiana communities in developing strategies and applications to procure federal funds in the legislative process.
Executive Director
Amite River Commission – Baton Rouge, Louisiana
January 1992 - December 1996
Coordinated all federal, state, and local agencies to formulate a comprehensive drainage plan in a multi-parish water district. Secured federal and state funding authorizing major flood management projects.
Special Projects Coordinator
U. S. Senator J. Bennett Johnston – Washington, D.C.
January 1987 – December 1992
Served as the liaison between federal, state, and local entities in developing public work projects.
Personal Assistant/Committee Clerk
State Senator Charles Barham – Baton Rouge, LA
January 1982 – December 1986
Assisted in a variety of administrative duties in the personal office and committees.
EDUCATION
B.S. Political Science
Louisiana State University
CERTIFICATION/LICENSES
Certificate of Completion: Petroleum Landman Institute, L.L.C.
August 2016
Florida Real Estate License: Sales Associate
License #SL3359206
June 2016 – March 2018
Appointed Member of the City of Bradenton Beach, FL
Beautification and Scenic Advisory Committee
September 2019 – September 2020
UNITED STATES GOLF ASSOCIATION (Volunteer)
Women’s U.S. Amateur Championship – Rhode Island Country Club
On Course Monitor 2011
Men’s U.S. Amateur Championship – Pinehurst, North Carolina
On Course Monitor 2008
Women’s U.S. Open – Newport Country Club, Rhode Island
Walking Scorer 2006
Women’s U.S. Amateur Qualifier – Green Spring Valley, MD
Traffic Control 2005
REFERENCES
Lori Cruse
Allyson Foster
Raymond Beard
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