West Palm Logistics Operations
Resume:
Heather Jones
West Palm Beach, FL *****
*********@*****.***
• To secure a position with a well-established organization for an opportunity to advance, learn, improve skills, and become an asset to their business.
Willing to relocate:
Authorized to work in the US for any employer
Work Experience
Lead Driver/Supervisor/Dispatch
Oceanside Limo & Transportation-West Palm Beach, FL November 2022 to Present
• Supervise 20+ Drivers
• Train New Hires
• Drug Test & background screenings
• Make dispatch schedules and assign driver's schedules daily.
• Safety meetings
• Driver Files
• Annual driver Reports
• Assist with billing and payroll.
• Respond to emails and all phone calls in a timely manner
• Logistics operations & Sales
• Prep for major events, when leaving out of state. Dispatch/Driver Supervisor
Palm Beach Tours & Transportation, Inc.-West Palm Beach, FL March 2018 to January 2022
• Driver Training, Dispatch and Driver Schedules.
• Answering phones, booking Jobs, Sales.
• Safety Training and meetings.
• Drug Testing and Clearing House
• Driver Files
• Document all accident and Incident reports.
• Logistics operations.
• Wedding Parties, Birthday Venues, Dinner Parties etc.
• Interact with customers, greeting them as they enter trolly and make their ride as pleasant and delightful as possible. Transport tourist around the City of West Palm Beach. Vehicle inspection daily,
(consist of cleanness, temp gauge, fuel, oil pressure, tires, warning lights, wheelchair lift and all mirrors) for safety.
Correction Sergeant
GEO South Bay Correctional Facility-South Bay, FL
June 2019 to September 2021
• Supervise over 240+ Detainees
• Supervise Correctional officers in Dormitories
• Assist with Feeding, transporting Detainees to classrooms, dental, and medical care.
• Conduct count in a timely manner and call in to control station to clear count.
• Conduct safety drills
• Conduct safety checks before and end of shifts.
• Assign work to Correctional officer for duty on each shift.
• Complete daily reports.
• Assist with new hire training.
Truck Driver
Altman Specialty Plants, Inc.-West Palm Beach, FL
January 2017 to March 2018
• Deliver Plants to multiple locations.
• Drive 300+ miles daily and return.
• Pre trip and post trip all straight trucks and lifts.
• Able to put out plants accurately in stores and display. Bus Driver
Palm Beach County School District-West Palm Beach, FL October 2014 to February 2017
• Transport children to and from school in a safe and timely manner.
• Inspect bus for safety pre trip and post trips.
• Document any safety hazards.
• Dispatch on 2-way radio to inform schools of any delays or lay over. Home Health Aide
Safe N' Steady-Delray Beach, FL
October 2014 to June 2016
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
• Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
• Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
Key Holder/ Teller
Any Kind Checks Cashed-West Palm Beach, FL
January 2014 to December 2014
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• Monitor bank vaults to ensure cash balances are correct. Shift Leader
Perdue Farms-Perry, GA
January 2011 to June 2013
Prepare functional or technical documentation for data warehouses.
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Control inventories of food, equipment, small ware, and report shortages to designated personnel.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Customer Service Administration
Kroger-Stone Mountain, GA
October 2004 to January 2012
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
• Complete contract forms prepare change of address records, or issue service discontinuance orders, using computers.
• Solicit sales of new or additional services or products. Education
Diploma in High School
William T. Dwyer High School
2004 to 2008
Commercial Driver's License (CDL)
Class B
Expires: March 2032
State: FL
Endorsements: S (School bus)) - P (Passenger vehicles) Skills
• Inventory, Customer Service administration, class B CDL Additional Information
• Certified Class D Security Officer
• Intermediate in using Microsoft Word
• Excel
• Publisher
• Power Point
• Quickbook
• Payroll.
• Patient service
• Time management
• Phone etiquette
• Data entry
• Organizational skills
• Administrative experience
• Microsoft Outlook
• Office experience
• Typing
• Windows
• Customer support
• Bus driving
• Serving
• Experience working with students
• Stocking
• Cash register
• Paratransit
• Restaurant experience
• Management
• School Bus Driving
• Law Enforcement
• Shuttle Driving
• Load & Unload
• Logistics
• Box Truck
• Delivery Driver Experience
• Conflict Management
• Freight Experience
• Home Care
• Laundry
• Driving
Certifications and Licenses
Class D Security
CDL B
Certified Home Health Aide
CDL
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