Human Resources Support Manager

ASH DADLANEY

**** ******** ******* ****, *** vegas, nv 89129

702-***-**** (C)

e-mail- ***********@*****.***

SUMMARY:

Responsible experienced operations individual with demonstrated ability to lead organizations to proven results. Excellent communication, leadership and analytical skills, with the ability to work in a fast-paced team environment. Considerable international exposure and knowledge of company policies and procedures.

PROFESSIONAL EXPERIENCE AND HIGHLIGHTS:

SCIS Air SECURITY CORPORATION-AUGUST 2021-AUGUST 2023

OPERATION SUPPORT MANAGER; HDQ

Support and train company unit management to ensure compliance of Customer and TSA regulations.

Implementation of Company Standard Operating Procedures based on Customer and TSA regulations.

Work closely with Regional Directors to train new managers and support the units.

Support units with hands-on training of the employees/ manager when requested by Regional Directors.

Worked past 15 months on a project with Delta Airlines and oversaw the Atlanta operation with six managers and seventy plus employees in 3 units.

SCIS AIR SECURITY CORPORATION-OCTOBER 2011- April 2020 (Retired)

SR MANAGER, REGULATORY AFFAIRS AND COMPLIANCE

Conduct Audit of 17 units(quarterly) to ensure compliance of Customer and TSA regulations

Setting Company Standard Operating Procedures based on Customer and TSA regulations.

Work closely with District Managers to train new managers and support the units operations.

Support units on hands on training of the employees/ manager when requested by District Managers.

Part of the Team that works to develop initial and annual training for employees and managements.

GATE GOURMET, in flight catering services - june 2008 – October 2011

General Manager

In Charge of Unit Budget setting aggressive goals for all departments.

Reduced production start-up costs for New Airlines Virgin Atlantic, British Airways

Maintained relationship and needs of clients and implemented client retention practices

Restructured product development policies and procedures

Assessed and approved repairs to facility and catering trucks, including negotiating contracts

Hired and trained strong management team and sustained accountability for each department.

Developed, implemented and monitored management operations for several departments, including performance reviews for department managers.

Developed policies and training programs with Public Safety, Environmental Health & Safety, and Human Resources resulting in a reduction in the number of serious work related injuries

Maintained facility to Health Department Standards

Implemented incentives program for employee retention

Received Delta Caterer of the year 2009 for the unit.

SCIS AIR SECURITY - JUNE 2007 - MAY 2008

CONSULTANT

Hire and train strong management team and sustain accountability for each department

Develop policies and training programs for New Hires.

Involved in Start-up of In-flight Entertainment Business for the Company.

Shopper Stop Inc

Owner- Las Vegas, Nevada- Sept 2006 to May 2007

Negotiated lease and contracts with vendors

Researched, purchased merchandise and set up of facility

Hired and placed employees

Supervised inventory

Sold business

LSG SKY CHEFS, In Flight Catering Services- Nov 1996- Aug 2006

OPERATIONS MANAGER

Streamlined assembly line process and labor costs, processed daily man hour reports to assess costs

Restructured corporate planning group system and reduced production start-up cost

Maintained relationship and needs of clients and implemented client retention practices

Restructured product development policies and procedures

Assessed and approved repairs to facility and catering trucks, including negotiating contracts

Hired and trained strong management team and sustained accountability for each department

Developed, implemented and monitored management operations for several departments, including performance reviews for department managers: Transportation, Storeroom, Hot and Cold Food, Liquor, shipping, Purchasing & receiving and Office Staff

Developed policies and training programs with Public Safety, Environmental Health & Safety, and Human Resources resulting in a reduction in the number of serious work related injuries

Ordered and distributed promotional materials for clients and employees

Maintained facility to Health Department Standards

Implemented incentives for employee retention

Dobbs International Services – Newark CSC – 1992 to 1996

International Account Manager

Managed all international Carriers

Negotiated all contracts

Liaison between Headquarters and Customers

Implemented prices and made process improvements

Sales and Customer Service

Extensive knowledge of traditional airline and Modern catering activities and retail service environment.

Utilizes all principles sponsored by company including Lean Manufacturing, Total Cycle Time Reduction and Global Quality Systems.

Direct the operational activities of the Las-Vegas Unit including Transportation, Customer Service, Equipment and Sanitation.

Successfully participated on developmental teams to enact changes within the organization.

Demonstrated ability to maximize efficiency of any department and foster relationships with complementary partners.

Highly visible by Customers and noted as a catalyst for barrier removal.

Partner with customers to provide seamless service while maximizing revenue and profit for Customer Service Center.

Proven track record in managing departments – historically exceeds budgeted targets.

Engaged in financial viability of Customer Service Center.

Focus on retention by providing opportunity for advancement and growth.

Strategic team builder and member of the Business Improvement Team.

Understands the Operational and Financial Goals of the organization and plan to successfully execute processes to meet or exceed these targets.

SOFTWARE PROFICIENCIES

MS Office Suite, Kronos

EDUCATION

Bachelors in Business Administration – MMK College of Commerce University of Bombay, India

REFERENCE

Furnished upon request

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