Security Guard Team Leader
Resume:
Shalajuan Wright
Baltimore, MD *****
***************@*****.***
· Surveillance skills
· Highly organized
· Team Leader & Facilitator
Vigilant and proactive Security Guard with 7years’ experience ensuring safe, secure, and orderly environments for customers and staff in corporate, retail and hospital setting. Highly experienced in safety risk analysis, de-escalating conflicts and controlling behaviors. Superior communicator; easily interacts with executives, regular and new customers, vendors and staff. Considered a customer- focused leader with a reputation for high integrity and quality Work Experience
Security Guard
university of maryland medcial center
May 2023 to Present
Demonstrates and observes UMMS guest relations practices in providing directions and general information in accordance with established departmental and institutional policies and procedures Enforces hospital safety and security policies and procedures during daily security rounds. Uses two- way radio to report emergencies as needed. Looks for fire and safety hazards/deficiencies; identifies and corrects hazards, reports violations on appropriate report forms, as required Responds to calls from dispatch and reports to emergency locations as directed to ensure safety of patients and staff during helicopter and ambulance arrival and departures Receives calls from dispatch or dispatch calls to restrain uncooperative or violent patients using proper techniques
Works cooperatively with UMAB and Baltimore City Police by serving as a contact for discussion of criminal incidents
Records the date and time of the placement and release of deceased patients from hospital morgue in the Morgue log book for hospital records. May transport deceased patients to the morgue as directed by dispatch upon request of individual unit
sECURITY gUARD
bLUELINE sECURITY
January 2023 to May 2023
Always maintain security presence by being visible Maintain contact patrol by foot
Record the details of each person who visits the facility Ensure that security equipment and measures are suitable and that they remain in excellent working condition at all times
Prepare daily and every 30minute activity reports
Report all incidents, accidents and or emergencies to the law enforcement agency, clients & management sECURITY Guard
Elite Security
June 2022 to January 2023
Provide support services to staff, patients and other visitor as they enter the building for University of Maryland Medical Center.
Manage who is authorized to access the hospital
Daily foot patrols
Able to work in all weather conditions
Work cooperatively with UMMS security and Baltimore City police Enforce hospital safety and security policies and procedures Security Guard
abacus Security
August 2019 to April 2022
Monitor multiple CCTV screens and identify any suspicious activities Monitor call off logs
Answer the telephone, read and respond to emails in a timely manner Report any facility issues such as fire hazards and leaking water pipes Request emergency personnel for high-risk situations Prepare electronic reports
Education
High School Diploma
Mergenthaler Vocational-Technical High School
Associate
Microsoft Regional Service Centre
Skills
• Security
• Customer service
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