Customer Service

Monique Shaw

813-***-****

*************@*****.***

**** ****** ******** ** **** 301

Riverview, FL 33578

Experience

Winterization coordinator – Cyprexx Services

July 2016- July 2024

Managing properties out of state for multiple clients. Maintaining and dispatching vendors to complete plumbing services for bank owned - pre-foreclosed and real estate owned properties. Negotiating and approving bids for plumbing repairs to ensure nature of plumbing in vacant properties

Office manager, Safe At Home Medical

May 2008 – January 2014

Office manager at busy durable medical equipment company. Handled new patient registration, handled insurance authorizations, medical billing, coding, and daily deliveries of supplies to hospitals and patient homes

Education

Blake High School - 2001

Skills

Property Management Data analysis Communication

Organization Problem-solving Management

Customer Service Team Player Time management

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