Customer Service Data Entry

URSULA MURGADO

**** ** ***** **, *, CORAL SPRINGS, FL 33065

********@*****.***

Ph:954-***-****

PROFESSIONAL

SUMMARY

Responsible clerk proficient in her field and passionate and motivated, with a drive for excellence. 4 + years in clerical office and 'mancing positions. Looking to growth.

SKILLS

EXPERIENCE

EDUCATION

• Clerical

• Writing

• Responsible

• Computer and Media

knowledge

•

• Reading Comprehension

• Administration and

Management

• Judgment and Decision

Making

• Mathematics

• Psychology

Clerk, Apr 2014 - Current

• English Language

• Active Listening

• Team player

• Spanish language

• Customer and Personal

Service

• Time Management

• Critical Thinking

• Social Perceptiveness

• Complex Problem Solving

Kenan Transport Co, Fort Lauderdale, FL

Breakdown of drivers paperwork, data entry, coding, faxing, filing, answering emails, customer service, research

Customer service, Sep 2011 - Dec 2011

Popular community Bank, Orlando, FL

Answering clients questions, providing daily balanced, looking up information about client accounts, offering new products.

Shift Supervisor, Jan 2006 - Aug 2008

Orlando Financial Services, Orlando, FL

Money counting, supervising 4 to 6 tellers, loan

originator, auto insurance quotes, customer service, data entry, verification of client information

Associate of Science: Elementary Education, Dec 201 O University of Phoenix, Miramar, FL

Bachelor of Science: Psychology

University of Phoenix, Miramar, FL

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