Program Manager Senior
Resume:
SAMBA
KAMARA
**********@*****.***
Vadnais Heights, Minnesota
55127
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Accomplished Senior Program Manager with a proven track record at Metrocare Human Services, adept in scope management and strategic planning. Demonstrated expertise in enhancing operational efficiency and team cohesion, with a strong focus on problem-solving and project leadership. Achieved 100% end-user satisfaction in logistics, underscoring a commitment to excellence and results. PROFESSIONAL SUMMARY
Metrocare Human Services - Senior Program Manager
2056 Woodlane Drive Woodbury MN 55125 • 01/2018 - Current Pathways Counseling Center - Mental Health Practitioner 1919 University Ave West St Paul Suite #6 MN 55104 • 11/2007 - 08/2014
United States Army National Guard - Logistics Specialist (Sgt) 15000 Hwy 115 Little Falls, MN 56345 • 11/1993 - 05/2014 WORK HISTORY
I am the Senior Program Manager for the company and working with developmentally challenged dual diagnosis individuals. I currently supervise and run all audits for the program.
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Manage and train staff in protocols, diagnosis and coping skills to ensure that all staff follow mandated state laws and personal record keeping.
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Professional contact advocacy is made with other providers, including case managers to assist with individual needs.
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Assist with crisis management and behavioral plans to aid staff with deescalating issues.
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Work with individuals struggling with mental health and chemical dependency issues.
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Collaborated with psychiatrists to refine medication management plans for optimal client results.
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Tailored therapeutic approaches based on individualized needs assessment conducted during initial consultation sessions.
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Conducted group therapy sessions focused on topics such as stress management, coping skills, and interpersonal relationships to foster a supportive community environment.
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Write functional assessments, treatment plans tailored to meet the clients needs.
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Tracked supply, equipment and product inventory quantities to maintain necessary levels.
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Coordinated incoming and outgoing shipments to maintain schedules.
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SKILLS
• Scope Management
• Problem-solving skills
• Strategic Planning
• Project Leadership
St Cloud State University
Saint Cloud, MN • 05/2004
Bachelor of Science: Criminal
Justice
POST certification training through
Alexandria Community College (Law
enforcement)
Worked as a Probation Officer and
Intense Supervision Programs
(Corrections)
Correction Officer at Stillwater
Prison
EDUCATION
State Of Minnesota - Operations Lieutenant Public Safety (SCSU) 720 4th Ave S, St Cloud, MN 56301 • 09/2006 - 07/2007 Managed inventory levels for optimal cost savings and minimal stockouts.
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Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
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Improved operational efficiency by streamlining processes and implementing best practices.
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Increased team cohesion with regular communication, fostering a positive work environment.
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Evaluated staff performance regularly, providing constructive feedback and opportunities for growth.
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Collaborated with other departments for seamless execution of initiatives, promoting synergy across the organization.
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