Data Entry Customer Service

Candace Roberts

Pembroke Township, IL *****

********.*****@*****.***

Mobile: 1-872-***-****

Skillful employee seeking employment with your organization to utilize my skills and enhance my abilities. Great at making organizations a clean, happy, and safe work environment for all employees. Motivated, timely, and inspirational worker who strives to make every customer's experience the best.

Authorized to work in the US for any employer

Work Experience:

Copy Cataloger 1

Baker and Taylor

August 2023-Current

●Creates holdings records for materials being added to the Library's local system.

●Updates and maintains item records for materials in the Library's local system.

●Processes library materials, including books and AV on an as-needed basis.

●Keeps statistics on materials cataloged and processed

CSR

Kreg Therapeutics/Express Employment

September 2022-August 2023

●Answer inbound calls from hospital facilities

●Apply Delivery,Pick Up,Service and Switch Out duties correctly and efficiently in data entry programs

●Maintain a clean work environment and remain groomed well

Picker

Amazon -Monee IL

May 2021-September 2022

●Maintain clean work environment

●Pick correct items off pods and place into correct tote

●Perform job in time fashion with no mistakes

Call Center Agent

Extended Stay America- Fort Wayne, IN

December 2020- May 2021

●Answer inbound calls

●Help customer efficiently and quickly

●Assist customers to booking,cancel,or modify reservations.

Education

●High school or equivalent in General Studies Momence High School - Momence, IL August 2015 to May 2017

●Trade school Certificate in Pre-apprenticeship of Glazing Atterbury JobCorps - Edinburgh, IN August 2017 to March 2018

Skills

●Customer Service

●Critical Thinking

●Active Listening

●Time manageable

●Multitasker

●Decision maker

●Mediating situations

●Stay on task

●Customer Service Skills

●Data Entry

●problem solving

●Mechanical Knowledge

●Box truck

●Delivery driver experience • Pallet Jack

Certifications and Licenses

●Driver's License

Assessments

●Forklift Safety — Proficient May 2020

●Best practices and safety hazards in forklift operation Full results: Proficient

●Mechanical Knowledge — Proficient October 2020

●Understanding and applying mechanical concepts and processes Full results: Proficient

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