Leilani Torres,
Bachelor of Arts in Communication, Minor in Women’s Studies
Leilani Torres
Frisco, Texas
**************@*****.***
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Skills
●Strong client interaction
●Interpersonal skills
●Problem solving skills
●Organized and efficient server
●Cash handling and Management
●Handling Difficult customers
●Service-oriented
●Special promotion and communication
●Software: MediTech, Imobile, Excel, Microsoft
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Experience
Medical City Frisco, Patient Care Technician/Phlebotomist
July 2023 - Current
●Supporting inbound calls
●Taking patient vitals
●Taking nurse requests
●Helping patients with hygiene/bathroom needs
●Answering call lights
Integrated Media Technologies, Inc, Executive Assistant
January 2020 - January 2022, Ellington, CT.
●Supporting inbound calls
●Scheduled appointments
●Prepared proposals
●Reviewed emails
●Returned phone calls.
KLM Main Associates, LLC., Property Manager
June 2017 - October 2019, Vernon, CT.
●Collecting monthly rent
●Handling maintenance requests
●Negotiating and filing leases
●Complete repairs.
Saint Vincent Hospital, Certified Nursing Assistant
Dec. 2016 - June 2017, Worcester, MA.
●Answering patient call lights
●Documenting food and liquid intake
●Checking vital signs
●Preparing patients for medical procedures/surgeries
●Transporting and discharging patients
Goddard House Independent Living, Dietary Aide/Receptionist
Dec. 2016 - June 2017, Worcester, MA.
●Welcoming patients and visitors
●Answering the telephone
●Safety rounding
●Perform clerical and administrative tasks
●Prepare medical files
●Maintain and organize patient documents
Homestead Hall Assisted Living, Certified Nursing Assistant
Dec. 2016 - June 2017, Worcester, MA.
●Cleaning rooms
●Assisting with bath and dental care
●Prepare discharge paperwork
●Check and monitor vital signs
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Education
Worcester Technical High School / Allied Health
August 2014 - June 2017, Worcester, MA.
Enrolled in Allied Health Program
University of Connecticut / Communications & Women’s Studies
August 2017 - May 2023, Storrs, CT.
Bachelor’s Degree in Communications Minor in Women’s Studies.
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Certificates
●Pediatric Advanced Life Support Advanced Life Support
●Basic Life Support
●Hazard Communication Certified
●Substance Use in the Workplace
●Situational Awareness Training
●Infant and Pediatric Security Policy
●Covid-19 Exposure Prevention Plan Emergency Temporary Standard Certified
●TABC Certified
●Food Handler
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Awards
●Allied Health Skills, SkillsUSA (2014-2017)
●Excellent Attitude Recognition (2023)
●Positive Attitude Recognition (2024)
●Willingness Recognition (2024)
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References
●Upon Request