Ramp Agent Part-Time

**/**** ** *******

San Francisco, CA

**/**** ** **/****

Berkeley, CA

**/**** ** **/****

WILLIAM L. BRONSON

Summary

I am reliable, trustworthy, and a natural leader. I am seeking a full-time or part-time position with a company that provides professional development and personal growth. Skills

High efficiency

Time management

Relationship building

Communication

Decision-making

Organizational skills

Awareness

Reliable and trustworthy

Collaboration

Problem-Solving

Experience

Ramp Agent/Lead Ramp Agent

Swissport International (SFO)

Operated conveyor belts, push-back tractors and aircraft tugs daily. Loaded and unloaded aircraft cargo, passenger baggage and freight. Operated equipment to support on-ground operations in between flights. Maintained on-time connections by guiding aircraft to and from gate positions. Kept up to date on safety procedures and correct lifting techniques to prevent injuries. Loaded and unloaded baggage and other cargo, transporting to and from aircraft. Coordinated the loading and unloading of cargo and baggage on various aircrafts. Conducted preflight inspections on aircrafts to identify any maintenance or repair needs. Managed a team of ramp agents by providing guidance, feedback, training and support when needed. Positioned and pushed aircraft from remote airport locations to specified areas for operation. Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently. Communicated effectively with ground crew members to ensure smooth operation of flights. Monitored and directed ramp personnel to ensure safe and efficient aircraft loading and unloading operations.

Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.

Connected electrical power units and service hoses to aircraft. Barback

Spats Bar

Removed, washed, and polished empty glasses, took plates to the kitchen, and discarded trash. Replenished bar glasses, garnishes, and condiments. Checked identification for each person purchasing alcohol. Cleaned bar and table surfaces throughout shift to help reduce the risk of pathogens. Cleaned up spills and brought replacement items to tables. Used POS system to ring up customers and open and close tabs. Sliced and pitted fruit is used to garnish drinks. Disinfected bathrooms and resupplied with proper paper products. Built excellent relationships with guests to achieve repeat business. Complied with local and state liquor and food handling laws and regulations. Restocked beer and liquor regularly and after special events. Dishwasher

Oakland, CA 94610 510-***-**** *.*********@*****.*** Oakland, CA

03/2016 to 07/2018

Oakland, CA

10/2017 to 04/2018

Oakland, CA

01/2015 to 11/2017

Oakland, CA

01/2014 to 04/2015

Oakland, CA

Sister Restaurant

Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.

Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.

Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.

Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly. Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly. Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine. Barback/Coat Check Attendant

The New Parish

Removed, washed and polished empty glasses, took plates to kitchen and discarded trash. Checked identification for each person purchasing alcohol. Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.

Purchased and managed personal protection equipment and maintained clean and well-organized working environment.

Barback

Kingston 11 Cuisine

Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests. Engaged in small talk with patrons to build rapport and earn repeat business. Stocked bar with beer, wine, liquor and related supplies. Checked identification of customers to verify age requirements needed to purchase alcohol. Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards. Supported servers by preparing specialty drinks for patrons in all areas of establishment. Barback

Diving Dog Brewhouse

Maintained detailed inventory of bar supplies and stocked work areas. Poured wine, beer and cocktails for patrons.

Collaborated with servers, barbacks and hostess to deliver seamless guest experience. Barback/Busser

Lost & Found Beer Garden

Cleared tables efficiently to maintain high turnover rate and minimize wait times. Restocked condiments and drink station supplies to maintain customer satisfaction. Verified adequate levels of supplies such as linens and trays and restocked low items. Greeted guests with friendliness and professionalism.

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