Melissa Delman
Human Resources/Administrative Assistant/Billing
Qualifications Summary
Seasoned, diligent, and highly motivated professional, offering more than one decade of professional experience in providing necessary assistance and excellent service equipped with broad business, technical, and administrative capabilities. Proven track record of success in intensifying programs, building and maintaining strong organizational relations, and creating focused programs to meet organizational objectives. Exemplify good reputation in improving overall business operations and processes while optimizing efficiency. Able to perform new tasks beyond immediate job duties, while maintaining high composure in delivering positive results. Articulate communicator; capable of conveying relevant information to all levels of company personnel.
Possess in-depth expertise in various administrative and management principles, including strategic planning, leadership technique, and coordination of all direct and indirect sourcing contracts.
Quickly respond in ever-changing circumstances; proven effectiveness in assessing problems and formulating comprehensive decisions to achieve positive change.
Display high level of technical aptitude in various applications, including Microsoft Office Suite (Word, Excel and Outlook), QuickBooks, Kronos Payroll System and Auto Sketch.
Professional Career
Home Health Broward County
Billing/Payroll Specialist November 2023 to Present
Process billing for 3 franchise branches.
Prepare payroll for 3 franchise branches and process through Matrix and QuickBooks.
Process Medicare payments on a daily basis.
Research and produce licensing information for all new/current franchisees.
Palm Beach Physical Therapy West Palm Beach FL
Administrative Assistant April 2022 to August 2023
Staffing for all Physical Therapy patients at home.
Updating all personnel files and submitting correct personnel information to agencies in regards to AHCA and JACO surveys.
Prepared all visits for billing/payroll
Answer all calls and deal with all issues including billing.
Health HR Deerfield Beach FL
Staffing Coordinator April 2017 to January 2022
Dealing with twenty plus Home Health Agencies dealing with all new and existing patients.
Staffing physical, occupational or speech therapy for patients at home.
Updating all personnel files and submitting correct personnel information to agencies in regards to AHCA and JACO surveys.
Process billing on a weekly basis.
Answer all calls and deal with all issues including billing.
Ran business for new management from July 2021 to January 2022
SDI International Fort Lauderdale FL
Account Services Specialist November 2014 to November 2016
Started process for new hires with contract employees.
Prepared payroll for over 100 contract employees.
Created and maintained all employee folders.
Orchestrated daily activities by providing assistance to clients.
R & L Painting Oakland Park, FL
Secretary March 2014 to October 2014
Processed payroll for all employees through QuickBooks.
Invoiced for all accounts.
Assisted in coordination of crews to specific jobs.
Ensured accuracy of permitting for upcoming jobs as well as maintaining permits and scheduling inspections for finals.
Orchestrated daily activities by providing assistance to clients.
Manor Pines Wilton Manors, FL
Human Resources/Staffing Coordinator November 2008 to December 2013
Assist with State Surveys in regards to the Human Resource Department as well as other areas of the facility.
Ensure accuracy in preparing and maintaining the Kronos Payroll system for 207 employees on a bi-weekly basis.
Responsible for all new hire paperwork, drug testing and background checks for 200 employees.
Improved and maintained the current filing system as well as absentee records.
Manage the daily staffing ratios as required by the state.
Play significant role in handling all switchboard operations as well as admissions.
Facilitate direct/indirect sourcing meeting annually.
Responsible for scheduling of the entire nursing department on a daily and monthly schedule.
Improved all overtime for the entire facility on a bi-weekly basis.
A & M Roofing Services of FLorida Oakland Park, FL
Office Manager September 2005 to December 2008
Rendered efficient administrative support to the president, COO, and CFO.
Successfully developed all information regarding preventative maintenance and all leak repairs.
Responsible for monthly reports to corporate office as well as client.
Developed office structure to maintain all employee and company records as well as the Safety Manual and the SOP manual.
Manor Pines Wilton Manors, FL
Human Resources/Staffing Coordinator September 2004 to September 2005
Assist with State Surveys in regards to the Human Resource Department as well as other areas of the facility.
Ensure accuracy in preparing and maintaining the Kronos Payroll system for 207 employees on a biweekly basis.
Responsible for all new hire paperwork, drug testing and background checks for 200 employees.
Improved and maintained the current filing system as well as absentee records.
Manage the daily staffing ratios as required by the state.
Play significant role in handling all switchboard operations as well as admissions.
Facilitate direct/indirect sourcing meeting annually.
Responsible for scheduling off the entire nursing department on a daily and monthly schedule.
Improved all overtime for the entire facility on a bi-weekly basis.
Education/Credentials
Associate of Science in Fashion Retail Marketing Art Institute Fort Lauderdale, FL
Awards and Honors
Best Management Award in 2000
Certified Notary
References
Personal and Professional References Available upon request