DIAN
MANGAYON
CONTACT
Roseville Phs 2 Lanang
Davao City 8000 PH
****************@*****.***
CAREER
OBJECTIVE
To have a new challenge in life
and to explore and grow into a
new experience.
To work in an organization
where I could find a career
growth and fully apply my skills
and talents.
SKILLS
Quickly processing information
and trainable for every task
given.
Strong customer service skills
and knowledgeable to handle
clients with care.
Dealing with the clients in a
highly professional manner.
Basic computing skills; MS
Word, MS Excel.
EXPERIENCE
OP360
Customer Support Back Office Email, August 2023 – March 2024
Providing answers and solutions to customer’s inquiries of E-commerce stores.
COLLECTIVE SOLUTIONS
Customer Support Representative, January 2023 – June 2023
Providing roadside solutions and assisting customer on vehicular services concerns.
OPEN ACCESS BPO
Content Moderator, July 2022 – December 2022
Quality Analyst. More Decision Making.
Supervising and Moderating Contents posted by Markets or Clients.
TRANSCOM ASIA PH
Technical Support Representative, November 2021 – June 2022
Providing repair services to the clients in need. TELEPERFORMANCE DAVAO
Technical Support Representative, January 2021 – November 2021
Providing service by helping customer’s technical problems like programming, activating and troubleshooting.
EDUCATION
UNIVERSITY OF MINDANAO, Davao City PH
BSBA Major in Financial Management (Graduate), 2021