Ami Hindman
Mineral, VA *****
***.*******@*****.*** 434-***-****
Professional Summary
Dedicated and detail-oriented professional with extensive experience in customer service, retail operations, and technical support. Adept at multitasking and performing well under pressure. Seeking a challenging role in a dynamic company where I can leverage my skills and grow within the organization.
Work Experience
Stay at Home Mom
Mineral, VA May 2018 – Present
- Managed household operations and care for two autistic children, developing strong organizational and time-management skills.
Cashier/Waterer
Lowe's, Gordonsville, VA May 2016 – Dec 2017
- Provided exceptional customer service and maintained a clean and organized workstation.
- Managed plant care including watering and arranging displays, supporting sales through effective product presentation.
- Assisted customers with purchases and inquiries, enhancing customer satisfaction.
Cashier
Food Lion, Louisa, VA Sep 2015 – May 2016
- Delivered top-notch customer service and maintained orderly workstations.
- Operated the cash register efficiently and managed store logistics including cart retrieval and re-shelving.
Tech Ops FTC
Comcast, Henrico, VA Oct 2005 – Jan 2015
- Prioritized and dispatched service and installation requests, optimizing technician schedules to meet customer demands.
- Monitored technician progress and adjusted routes as needed, ensuring timely service delivery.
- Managed data entry and paperwork to support service operations and customer communications.
Education
Diploma in Basic Education
Patrick Henry High School, Ashland, VA Sep 1994 – Apr 1998
Skills
- Customer Service
- Data Entry
- Retail Operations
- Microsoft Office
- Typing (10-key)
- Interpersonal Communication
- Organizational Skills
- Deadline Oriented
- Fast-paced Environment Adaptability
- Call Center Experience
Awards
Bow Tie Dispatch Award
Comcast Jan 2011
- Recognized for excellent performance in dispatch operations during Q4 2010.