Customer Service Administrative Support

LIVETH JAMES NUHU

**********@*****.***

+234**********

No.7 Gadani street, Narayi Kaduna

Profile

Dedicated and empathetic customer service professional with 2+ years of experience delivering exceptional service to clients. Proven track record of resolving issues efficiently and improving customer satisfaction. Skilled in active listening, problem-solving, and effective communication

Experience

- Sasulex builders

Position Held: Secretary

2015-2017

- Glory Great Vidalin Schools

Position Held: Assistant Exams officer

2021-2022

- Strategic Outsourcing Limited

Position: Platform Assistant

2022 till date

Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and conflict resolution abilities

- Proficient Microsoft Office Suite

- Friendly, patient, and empathetic approach to customer interactions

- Ability to work varying shifts.

- Organizational Skills

- Team Management

- Customer service skills

Employment History

Sasulex Builders

- Attend to client

- Provide client with general information

- Manage and maintain calendars, schedules, and appointments

- Prepare and distribute correspondence, reports, and other documents

- Maintain accurate and up-to-date records and files

- Provide administrative support to team members as needed

- Order supplies and materials as needed

- Perform other administrative tasks as required.

Glory Great Vidalin school

- Assisting in preparing exam materials, such as question papers, answer sheets, and examination schedules.

- Helping to coordinate and administer exams, including setting up exam rooms, distributing materials, and ensuring smooth execution.

- Assisting with candidate registration, verification, and communication.

- Supervising exams to maintain a fair and secure environment.

- Helping to process and prepare exam results for release.

- Accurately entering exam data and maintaining records.

- Ensuring necessary materials and equipment are available.

- Resolving any issues that arise during the examination process.

Strategic outsourcing Limited

- Source for candidate

- Enter candidate informations in the data base

- Scan documents

- Attend to candidate

- Shortlist candidate for clients interview

Education

- Bachelor of Science, Kaduna State University,

(Businesses Administration) 2022

- WAEC, Lusiana De Prince secondary school Kaduna

2016

- FSLC, LEGA Tokachi Kaduna

2008

References

At request.

Contact this candidate