EMPLOYMENT HISTORY
JUN **** - PRESENT
Overnight supervisor, Jackmont hospitality(Friday's), Atlanta,Ga. SEP 2020 - PRESENT
Inventory control, DHL/Asos, Atlanta,Ga
FEB 2009 - MAY 2012
Store manager, KB Toys, Delaware
DEC 2001 - AUG 2014
Asst. Mgr., Brookstone, Delaware/Gerorgia
SKILLS
Inventory control Problem solving
Attention to detail Leadership
Teamwork Time management
Adaptability
211 Aderhold Street,, FAIRBURN, United
States, 30213
*********@*****.***
MAJIED DOZIER
MANAGER
PROFESSIONAL SUMMARY
Overnight professional with over a decade of experience at Jackmont Hospitality, excelling in problem-solving, attention to detail, and leadership. Demonstrates exceptional ability to streamline processes and maintain high productivity levels, ensuring seamless operations during overnight shifts. Committed to fostering a collaborative environment and driving continuous improvement in hospitality services. Ensure overnight cleanliness and organization, consistently meeting operational targets. Optimize processes to boost productivity and achieve nightly goals. Quickly address and resolve operational issues for smooth business operations. Exhibit strong punctuality and work ethic, contributing to an efficient shift. Implement strategies to reduce downtime and improve productivity, consistently achieving nightly operational targets. Manage inventory levels and optimize stock accuracy, ensuring timely replenishment and minimal discrepancies. Implemented new tracking system, reducing stock discrepancies by 18% and improving order fulfillment speed. Collaborate with cross-functional teams to streamline inventory processes, enhancing overall efficiency. Analyze inventory data to forecast demand, preventing overstock and stockouts, leading to cost savings. Train and support team members in inventory management best practices, fostering a culture of accuracy and accountability.
Eager to learn and adapt quickly, consistently meeting deadlines and maintaining punctuality in all inventory control tasks. Managed daily store operations, leading to a 12% sales increase through effective team oversight. Trained staff, resulting in a notable improvement in customer service ratings. Implemented inventory strategies, reducing stock discrepancies by a measurable margin. Fostered a collaborative environment, enhancing employee engagement and reducing turnover. Executed promotional campaigns, significantly boosting foot traffic and sales. Managed daily operations, trained staff, and enhanced customer satisfaction, driving store efficiency. Led team to exceed sales targets, implemented inventory controls, and resolved customer issues swiftly. Supervised staff, optimized store layout, and ensured compliance with policies, improving overall performance. Implemented marketing strategies, increasing foot traffic by 14.7%, and enhanced customer loyalty through personalized service.
Developed a customer feedback system, leading to a 24.8% increase in service satisfaction scores. EDUCATION
APR 1992 - MAY 1993
Fine atrs, Atlanta Metropolitan State College, Atlanta,Ga. AUG 1987 - MAY 1991
Diploma, Westlake Highschool, Georgia