Customer Service Representative
Resume:
Laneica jackson
Hopewell, VA *****
****************@*****.***
To obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. Willing to relocate to: Chesterfield, MO
Work Experience
Customer Service Representative
Maximus - Chester, VA
Present
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Jail Officer
Riverside Regional Jail - Prince George, VA
March 2019 to July 2019
Controlling a pod full with less then 90 inmates feeding them 3 times a day locking them down doing rounds every 30 minutes
Correctional Officer
Sussex I State Prison - Waverly, VA
April 2018 to May 2019
Controlling a pod full with less then 90 inmates feeding them 3 times a day locking them down doing rounds every 30 minutes
Console Operator
Capital One - Richmond, VA
January 2016 to 2018
Monitoring cameras making badges and also controlling who comes in and out of the building doing security rounds and making sure associates have the proper badges to access the building Education
High school diploma
Petersburg High School
June 2008
Skills
• Customer Care
• Customer Service
• Call Center
• CSR
• Organizational Skills
• Word
• Excel
• Security
• Stocking
• Typing
• Cash Handling
• Management
• Law Enforcement
• Surveillance
• Computer Skills
• Driving
• Delivery Driver Experience
• Microsoft Powerpoint
• Data Entry
• Sales
Certifications and Licenses
First Aid Certification
CPR Certification
First Aid Certification
CPR Certification
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