Customer Service Data Analysis

Ngoc Thanh Vo

§ https://github.com/theng** # **********@*****.***

090276447

SUMMARY

I am a self-disciplined and hardworking student seeking a workplace to contribute, to learn and to grow as a professional. Dedicated and committed to working hard and further the mission of company. I am into database and had a passion for Business Analyst in future. EDUCATION

Ton Duc Thang University August 2020 - August 2024 Applied Mathematics Graduated

Coursework

Courses: Data Structures & Algorithms, Database, Probability & Statistics, Computational programming, Calculate Statistics.

TECHNICAL SKILLS

Programming Languages: C++, Python.

Tools: GitHub, VS Code,Latex, Matlab

Databases Management Systems: SQL Server, R, Excel, Python Libraries: Pandas, NumPy, Matplotlib, Seaborn

Foreign Languages: IELTS: B2

PROJECT

MenuSale BackEnd Developer

• A app used by the company operators to control a list of products

• Technologies used: C++

• Responsibilities

Import the products and quantity, price of products

Add and remove items from the list

Update information for products

Python Introduction Translation and Programming

• A book for a beginner programming python

• Technologies used: Python

• Responsibilities

Translation and Introduction how to install Python

Reviewing Code and Practice functions

EXPERIENCE

Investment Consultant Intern Sept. 2023 – Dec.2023 Internship at Beta Securities Incorporation

Contract with potential customers through data and markets

Import and export customer data

Analyze the market through charts

Contact this candidate