Customer Service Representative
Resume:
Amber williamson
Teamplayer, Motivated, Responsible, Organized
Ridgeland, MS 39157
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Self Employed
Spic and Span-Jackson, MS
April 2019 to Present
I clean Residential, Construction, Commercial / office and Move in/out Manager
Cash 4 Gold-Ridgeland, MS
July 2008 to April 2015
Responsibilities
* Gained problem solving in a rational and expeditious manner
* Responsible for shipping purchased items and calculating inventory
* Ensuring that customer service standards and performance expectations goals were reached Accomplishments
My accomplishments include assessing current and future staffing needs. I managed a group of people while keeping a office running smoothly. I solved disputes when needed be. Learned to interact with customers.
Skills Used
Being polite and helpful at all times. Having a positive attitude and being motivated at all times. Having great communication and being a team player. Computer/Technical Literacy Credit Service Representative
Saks Fifth Avenue-Jackson, MS
April 2004 to January 2007
Responsibilities
* Dealt with issues regarding customers accounts
* Experienced with database software
* Resolved customers concerns from each of the nine stores
* Research potential customers background credit history Accomplishments
I learned to make a customer feel valued, welcomed and accepted at all times. To remain calm, courteous and respectful even when a customer was upset. I made customer's experience as enjoyable as possible. Skills Used
Responding quickly to customer's request. Listening carefully to what they had to say. Having a professional manner when talking to customers. Being attentive to their needs. Education
Pearl High - Pearl, MS
2004
Skills
• Excel (2 years)
• Microsoft Office (1 year)
• Word (3 years)
• Warehouse experience
• Shipping & receiving (3 years)
• Administrative experience
• English
• Microsoft Outlook
• Residential Cleaning
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