Customer Service Quality Assurance
Resume:
Jeffrey C. Johnson
West Springfield, MA *****
*********@***.***
SUMMARY
Experienced in providing suprior customer services to individuals and companies. Reliable and eager to help companies obtain their desired results. Detailed, responsible and eager to work. QUALIFICATIONS
● Computer Skills (Excel, PowerPoint
Excel etc.)
● Process Improvement
● Responsible/ Reliable
● Leadership Skills
● Team Player
● Communication Skills
EXPERIENCE
Integracast
Director of Engineering & Quality Assurance May 2015 – Aug 2016
● Production and manufacturing processes/procedures
● Provided superior customer service
● New Business
Independent Contractor Sikorsky Aircraft
International Trade Compliance May 2013 – May 2015
● Assuring international shipment complied with us regulations
● Interaction with procuremnt customers
Kaman Precusion Products
VP Operations Aug 2011 – Sept 2012
● Production at mult-location manufacturing company
● Managed significant captial investment programs
EDUCATION
● BS, Electrical Engineering, Monmouth University
● Team Facilitator Training
Contact this candidate