To Whom It May Concern:
I am very interested in the opportunities available at your company and would love to have a moment
to show how my vast array of skills could be useful to your company. I excel at customer service and
helping people as well as being able to multitask with the basic typing, information collation and etc.
Using my past experience as an lead generator, sales rep and now dispatcher I believe I am able to wrap
it all together to be a good fit for this position.
Thank you for taking the time and I look forward to the opportunity to speak with you in the future.
Sincerely,
Ronda Taylor
Ronda Taylor
Lewisville, TX 75067
**********@****.***
Work Experience
Dispatcher
COPS Monitoring - Lewisville, TX
May 2020 to Present
Handle incoming different alarms as they are set up, going through the various procedures as need be.
Customer service for taking incoming phone calls and handling requests and etc. Typing, sending
messages, mutli tasking many different things at once as the occasion arises.
Lead Generator
Cool Air- Dallas, TX
July 2018 to May 2021
Travel to designated store to gather leads for local AC company, using basic sales and customer services
skills to customers in a big box store to acquire leads. Help the customer find what they are looking for
in the store as well as bring the conversation to the possible need for service. Schedule the appointment
as needed.
Sales Rep
DOT Compliance Group - Irving, TX
February 2020 to March 2020
Using the customer service skills and the leads given by the company make outbound calls offer a
service using sales techniques and etc. Company was shutdown due to pandemic and I sought other
employment at that time.
Teacher Assistant
Kid's Kingdom - Flower Mound, TX
December 2016 to January 2020
Assist the teacher to do everyday tasks as well as aid the children in developmentally appropriate
activity
Education
Zion Benton HS Zion,IL
College of Lake County Grayslake,IL
Certifications
First Aid and CPR
References provided upon request