Customer Service Information Technology

Joshua J. Kim

951-***-**** ******.*.***@**********.***

EDUCATION

Pepperdine University, Malibu, CA August 2019 – April 2023 Bachelor of Arts in Biology

GPA: 3.3/4.0

Relevant Coursework: Organic Chemistry I, Biostatistics, Biology of Cells, Genetics, Physics I & II, Biochemistry, Microbial Genetics

EXPERIENCE

Pepperdine University, Malibu, CA September 2021 – April 2023 Information Technology Student

● Provided excellent customer service aiding clients in their decision-making process to achieve their vision.

● Worked in a team setting to provide high quality service in a fast-paced environment

● Worked 8 hours per week while carrying a full course load Gilbert E. Cacho, DDS, Anaheim, CA December 2021 – March 2024 Dental Assistant

● Maintained current personal and medical information, treatment plans, and progress transcripts

● Demonstrated proficient interpersonal skills by competently communicating with patients and attending to their concerns

● Assured compliance with OSHA and CDC regulations for infection prevention and control healthcare settings.

LICENSES & CERTIFICATIONS

● Certified Nurse Assistant August 2023 - Present

● Basic Life Support for Healthcare and Public Safety (BLS) May 2023 - Present

● Certified in Infection Control (CIC) December 2021- Present

● Certified Clinical Medical Assistant June 2024 - Present ACTIVITES, HONORS, & SKILLS

● Pre-Dental Society, Member August 2021 – April 2023

● Pre-Medical Club, Member August 2021 – April 2023

● Korean American Student Association, Member August 2021 – April 2023

● Koinonia Campus Missions, Member August 2021 – April 2023

● Beta Psi Omega Fraternity, Member August 2022- April 2023

● Computer: Thorough knowledge of Microsoft Word, Excel, PowerPoint, & Zoom

● Language: Korean (Fluent: reading, writing, speaking), Spanish (Intermediate: reading, writing, speaking), Italian (Beginner: reading, writing, speaking)

● Basic Life Support (BLS)

● Patient Care

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