High School Customer Service
Resume:
JAMIRA FORD
Richland, MS *****
************@*****.***
Highly focused and hardworking Dedicated Specialist providing skills to prioritize and multitask in a fast- paced working environment.Acquiring a long-term position that will allow me to use my skills and training as well as exercise my desire to make a difference. Work Experience
Telemarketer
SSG-Remote
January 2024 to July 2024
Worked accurately and efficiently in a fast-paced environment, handling calls, emails, and chats While resolving issues and
answering questions promptly. Ensured 100% compliance with departmental service quality guidelines to meet and exceed key
performance indicators. Delivered internal and external resources promptly to educate Customers regarding issues.
Cashier
Wendy's-Richland, MS
May 2022 to January 2024
Greeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Built relationships with customers to encourage repeat business. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Restocked and organized merchandise in front lanes. Education
High School Diploma
Richland High School - Richland, MS
May 2024 to May 2024
Skills
• Customer Assistance Money Handling
• Courtesy
• Customer Service Cleaning and sanitizing
• Cash Handling Professionalism
• Time management skills Order Taking
• Patience and Empathy Customer Relations
• Work Ethic and Integrity Reliability and punctuality
• Cold Calling
• Sales
• Inside Sales
• Upselling
• CRM Software
• Telemarketing
• Outbound Sales
• Negotiation
• Retail Sales
• Salesforce
• Marketing
• Outside sales
• Direct sales
• Microsoft Outlook
• Host/hostess experience
• Hospitality
• Guest services
• Food handling
• Food industry
• Dishwashing
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