Customer Service Web Designer

Antonio Beckford

Greater Orlando, FL • 407-***-**** • ***********@*****.***

Driven and ambitious Communications student with a solid academic background, seeking a first internship opportunity. Known for exceptional communication skills and a natural ability to overcome challenges. Experienced freelance web designer, adept at creating responsive and engaging websites for diverse clients. Eager to apply academic knowledge and practical skills in a real-world setting to contribute meaningfully to a dynamic work environment. Possesses excellent interpersonal abilities, a dedicated work ethic, and a strong desire to make a significant impact in the field of communications.

SUMMARY OF SKILLS

Effective Communication: Strong ability to convey information clearly in both written and verbal formats.

Web Design: Proficient in creating websites and domains using Dynadot, Vistaprint, and Wix.

Customer Service: Proven track record of providing excellent customer service and resolving complaints professionally.

Time Management: Expert at managing time efficiently to balance multiple responsibilities.

Organizational Skills: Proficient in organizing tasks, managing schedules, and maintaining detailed records.

Team Collaboration: Skilled in working collaboratively within team settings to achieve common goals.

Leadership: Experienced in mentoring and training new team members to enhance their skills and performance.

PROFESSIONAL EXPERIENCE

Cashier – Target, Oviedo, FL 2022 – 2023

Web Designer – Self Employed 2023 – Present

SUMMARY OF EXPERIENCE

Cashier (Target)

Managed cash transactions with precision, ensuring accuracy and efficiency.

Addressed customer needs and provided product recommendations, contributing to increased sales and customer satisfaction.

Built and nurtured customer relationships, fostering loyalty and repeat business.

Trained and mentored over 10 new team members, enhancing their product knowledge and service skills.

Resolved customer complaints promptly and courteously, maintaining a positive brand image.

Web Designer (Self Employed)

Freelance web designer for three diverse clients, including a used car dealership, a mediation company, and an insurance course provider.

Developed responsive and engaging websites using Wix, Vistaprint, and Dynadot, leading to increased client engagement, inquiries, and sales.

Enhanced user experience by incorporating intuitive navigation and mobile-friendly designs.

EDUCATION

Associate of Arts, Seminole State College of Florida 2023

Bachelor of Arts, Human Communication University of Central Florida Expected 2025

LICENSES/CERTIFICATION

Certified Internet Webmasters Associate (CIW) Nov 2019

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