Help Desk Chick-Fil-A

Marionna Johnson

**************@*****.***

Cell 817-***-****

Objective

Seeking a fast-paced administrative position in which I can utilize my strong communication skills with the passion for excellence in service.

Work Experience

Customer Specialist III, JPMorgan Chase

December 2019 - present

Promoted to Help Desk Supervisor in less than one year after being hired

Provide solutions for flight, hotel and car rental reservations within legal and vendor guidelines for high-level clients

Assist agents with booking complex travel reservations

Send and respond to emails regarding travel queries

Communicate with a variety of departments and levels

Guest Services, Chick-fil-A

July 2018 – October 2004

Self-motivated to perform repetitive tasks in a very fast-paced environment for a high volume of customers

Assist restaurant workers by serving food and refilling drinks

Inspect/and or clean restrooms, doors, and inside windows

Special Education Teacher, Metcalf Elementary School

October 2004 – July 2006

Instruct students in academic and social discipline

Develop, follow, and record academic progress according to guidelines agreed upon by teachers, parents, and administrators

Education

DePauw University

Bachelor of Arts Degree in Communication

Greencastle, IN

Broken Arrow Senior High

Diploma

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