Change Management Data Center
Resume:
Randall S. Rittle *** Shakespeare Drive, Sinking Spring, PA 19608
********@*******.***
Objective
Senior IT Management professional ready to contribute advanced technology, systems architecture, project/change management and business support expertise in a challenging IT Infrastructure management assignment. Willing to relocate
Career Profile
Bachelor of Science in Computer Engineering.
ITIL® 2011 Foundation
Long-term intensive corporate IT management experience, including project management and data center management.
4 years of healthcare IT support
8 yr. of Electric company support
VMware support Since 2005
IT remote support capabilities 5 plus years working full-time remote
Developed strengths in asset and change management and capacity and disaster recovery planning,
Knowledgeable in systems analysis, testing, quality assurance and application implementation.
Involved in multiple data center projects; effectively interact with diverse groups and professionals at all levels.
Well-versed in application and asset migration.
High Volume user base support (5000+user / 200+ servers
Strong abilities in software troubleshooting and correction.
Well-organized multi-tasker with strong detail orientation.
Adept in aligning IT contributions with organizational objectives.
Enthusiastic team player and contributor to organizational proficiency.
Outstanding capacity to develop and implement advanced applications.
Technology Skills
Microsoft Office 365,Cohesity Backup Solutions, IBM Spectrum Protect Backup Software, Avamar backup, systems,
Operating systems support Windows 2008/2012/2016/2019, 2022
VMware ESX 6.x, 7.X,8x Nutanix AHV Install and Support
InfoBlox. Solar Winds
Cisco UCS Blade Chassis, HP IT Security, Sepaton Virtual Tape Library, Decru Data-Fort 520/1020 units, IBM V5000/7000 series storage systems, Change Management, EMC Clarion training, HP EVA Storage Principals Net Appliance Fas3210 storage, Pure Storage,
Professional Experience
Computer Aid Inc. June-2020- July 2024
Senior Systems Engineer
VMware Engineer
Windows Server Administrator
PPL Electric Corp
Tower Health Systems May 2016- June 2020
Systems Engineer
VMware Engineer
VMware 6.5/6.7 U 3
Windows Server Administrator
Windows 2012/206/2019 server support and build
Storage Administrator
V5000/7000 IBM storage
Backup Engineer
Computer Aid Inc. May-2013- My 2016
Senior Systems Engineer
VMware Engineer
Windows Server Administrator
Cloud Administration
Sovereign Bank /Produban.US 2005 - 2013
Senior Systems and Storage Engineer
VMware architect/engineer and Storage Engineer
Lead Engineer of Data Restoration team utilizing VERITAS Enterprise Backup and Bare Metal Restore.
Charged with Disaster Recovery/Business Resumption Planning as backup to reduce server downtime.
Designed VMware solutions environment for bank as well as other business environments.
Facilitated implementation of design changes into servers and applications.
HP Managed Services 2002 - 2005
Technical Team Lead
Consultant architect for Agere 2003/2008 upgrade and lead member of Wintel backup/recovery team.
Lead architect for Wintel migrating application/assets and supporting three Agere Intellectual Property spins.
Participated in Global Citrix rollout and was Change Management Process leader.
Served as team leader in asset remedy and ticket management for helpdesk; in-depth experience in SQL.
IBM Global Services 1996 - 2002
NT Team Lead Systems Engineer
Key member for architecture and development of Windows 2000 domain.
Assisted in creation of Global Citrix environment for Lucent Technologies utilizing Metaframe 1.8.
Technical Team Lead for remote site traveling throughout eastern U.S. performing administration.
Participated in high-priority corporate Y2K preparation project in 1999.
Education & Certifications
All American University, Red Point, AZ
Bachelor of Science, Computer Engineering, 2003
Lincoln Technical Institute, Allentown, PA
Associate of Science, Electronics Technology, 1980
Diploma Courses at Alison Training Website
Certificates Obtained
-IT Management - Building Information Systems
-Operations Management
-Information Technology Management
VMware Certified Associate Data Center
VMware Certified Associate - Data Center Virtualization
VMware NSX 6
VMware VSphere 6
Nutanix
International Society of Certified Electronic Technicians, Reg. #PA-216
ISO 9001 skills assessment
ITIL® 2011 Foundation
PPL Risk University
IBM Change/Capacity Management Training
NTU Risk Management for Engineering
HP Compaq Proliant Server training
Avamar Data backup
Nutanix AHV
Cohesity Backup
VERITAS NET Backup Enterprise solutions
VMware ESX 7.x/ 6.X / 5.5
HP IT Security Training
Microsoft Windows 2008/2012/2016/2019/2022 server support and Troubleshooting
Remedy Help Desk Management
Service Now
Solar Winds
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