Customer Service Machine Maintenance
Resume:
Mari K. Brown
***************@*****.*** 517-***-****
Hanover, MI 49241
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Manager
Sundance (Taco Bell)-Jackson, MI
July 2021 to Present
• Top notch customer service
• Phone etiquette
• Attention to detail
• Food safety
• Ordering and truck receiving
• Work in a fast paced environment
• Prepare food and drinks
• Maintains a positive relationship with coworkers
• Provided friendly service
• Ensure cleanliness
Housing Specialist
Community Action Agency-Hillsdale, MI
November 2023 to July 2024
Work with homeless clients finding community resources. Verify homelessness and regulate Section 8 waitlists. Work diligently with clients during the entire Section 8 process to secure housing. General Machinist
Lomar Machine and Tool-Horton, MI
May 2021 to July 2022
Extreme attention to detail and quality. Simple set-ups on CNC mills. Blueprint reading. Quality checks. Forklift. Machine maintenance, adjustments, cleaning. CNC Operator
Great Lakes Industry
July 2017 to July 2020
Extreme attention to detail and quality. Machine maintenance, adjustments, cleaning. First Aid team. Forklift.
Production Associate
Michigan Automotive Compressor-Parma, MI
October 2014 to July 2017
Machine maintenance, adjustments, cleaning, working closely with a team to run a full line successfully. Quality and attention to detail. Volunteering and perfect attendance Loan Officer and Member Service Representative
EECU Credit Union-Jackson, MI
May 2011 to October 2014
Handle money, open/close accounts, open/close loans and credit cards, start fraud claims, IRAs, in-depth knowledge of credit union products and programs to best care for members, empathy, customer service, credit and budget tutor, confidentiality and trust, and participate in community events. Best Cross-Selling award and 2 years perfect attendance
McDonalds Crew Trainer
Mcdonalds-Jackson, MI
June 2002 to February 2014
Open/close the store, cleaning, cooking, window, handle money, customer service, training new crew members, inventory responsibilities, come in early or stay late Education
College Certification in Behavioral Health Science Jackson College - Jackson, MI
January 2019 to May 2021
Associate in Arts (AA) in Liberal Arts & Sciences
Jackson College - Jackson, MI
January 2019 to May 2021
Skills
• Quality Inspection (10+ years)
• Loan Officer Experience (3 years)
• Credit Education (3 years)
• Microsoft Word (10+ years)
• Customer Service (10+ years)
• Financial Services (3 years)
• Punctuality (10+ years)
• Microsoft Office (5 years)
• Behavioral Health (1 year)
• Communication skills (10+ years)
• Phone Etiquette
• Section 8 (1 year)
Assessments
Customer service — Proficient
January 2021
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Home health aide skills — Proficient
January 2021
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate