Data Entry Customer Service

James Boxdale 443-***-****

**** *********** **. *********, ** 21212 *********@*****.***

PROFESSIONAL PROFILE

A dedicated, accountable and ambitious professional with more than a decade of experience in the food service industry. Able to perform with excellence in a fast paced environment. Possess expertise in performing a variety of food preparation and cleaning functions to operate the facility with the highest level of quality, cleanliness, and customer service.

·Data Entry

·Sales and Invoicing

·Quality Control

·Inventory and Supplies Management

·Scheduling

·Recruitment and Retention of Employees

·Finance Management; budgeting and forecasting

·Experience in Leadership Roles

WORK EXPERIENCE

Amazon August 2021-Present

Baltimore, MD

·Stowing inventory

·Picking inventory for orders to be packed and delivered

·Packed items to be shipped

·Loading and unloading boxes onto trucks

Qdoba Mexican Eats Team Leader April 2019-August 2021

Baltimore, MD

·Supported store manager with the daily operation of a corporate restaurant grossing approximately $2.5 million yearly

·Train, develop, and coach employee performance; approximatively 10-20 employees

·Cash handling and manage food cost and inventory

·Respond to and handle guest questions, concerns and complaints to ensure a positive resolution and recovery

Burger King Assistant Manager September 2013-October 2017

Baltimore, MD

·Supported store manager with the daily operation of a restaurant franchise grossing approximately $2 million yearly

·Directed the activities of 20-25 team members; providing consistent training and coaching

·Managed inventory and supplies and balance cash register at the conclusion of each shift

·Monitored guest services, food quality, safety and sanitation, and maintenance; assuring business was conducted according to company policy and goals

Completed ServSafe Certification

Education

2003 - 2007 Southwestern High School

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