Customer Service Associate

LANY RODRIGUEZ

**** ********* ***. ***. ** Bronx, NY 10460 929-***-**** *****************@*****.***

OBJECTIVE

Bilingual (English/Spanish) experienced clerical worker seeks administrative support position where I can use my skills in customer service and multi-tasking, hard worker and Fast learner.

EXPERIENCE

R&S Express Laundromat, Bronx, NY 2016 - 2018

Service Associate

Washed and folded clothes

Took orders on phone, schedule pickup and drop off services

Assisted customer and thoroughly cleaned working area

Rays Cleaner, Bronx, NY 2014 – 2016

Receptionist

Handled phones, cash register

Bookkeeping for associated laundries

Helped pack clothes

Veloztax Car and Limo Service, Queens, NY 2009– 2012

Receptionist/Dispatcher/Manager

Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments, paging individuals for calls

Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations

Transmitted information or documents to customers, using computer, mail, or email

Handled complaints from customers or the public

Performed various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules

Supreme Building Messenger, New York, NY 2007 – 2009

Mail Clerk

Sealed or open envelopes, affixed postage to packages or letters by hand, or stamp materials, using postage meters

Verified that items are addressed correctly, marked with the proper postage, and in suitable condition for processing

Sorted and route incoming mail, and collect outgoing mail, using carts as necessary

EDUCATION

Collage of New Rochelle, Bronx Campus, Bronx, NY

Attended - 2016 - 2017

SKILLS

Microsoft Word, Excel, PowerPoint; bilingual: English and Spanish

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