UX / UI Designer

Chia Hsin (Jessie) Lin, MS - HCI

Chicago, IL (Open to onsite, hybrid, relocation: USA or remote)

*************@*****.*** 312-***-**** www.linkedin.com/in/chiahsinlin/ Portfolio: www.chiahsinlin.com

SUMMARY With 5+ experience in UX / UI design and a Masters in HCI, complemented by a strong background in front-end programming and graphic design for over 7 years, I bring a holistic approach to digital product development. Excels cross-functionally, creatively and innovatively. PROFESSIONAL EXPERIENCE UX / UI Designer Chicago, USA

Innovative Auto Technology, Inc. Jan 2024 - present

• Established and managed a comprehensive design system in Figma, providing a unified visual direction and clear design specifications across all products.

• Led the development of high-fidelity prototypes to facilitate usability testing and iterate based on user feedback.

• Conducted in-depth user research using tools like UserTesting to gather insights and validate design decisions.

• Collaborated closely with cross-functional teams including marketing and engineering to align design solutions with business goals and user needs.

• Assisted in debugging and resolving web page issues to ensure smooth functionality and a seamless user experience. UX / UI Designer Illinois, USA

Variety - The Children’s Charity of Illinois Mar 2023 - Jun 2023

• Performed a comprehensive audit for WCAG compliance, ensuring that the website was accessible to all users, including those with disabilities.

• Redesigned site navigation and improved information architecture based on user testing and interviews, enhancing overall user experience.

• Developed and implemented accessibility-focused design solutions, creating high-fidelity prototypes to reduce usability barriers for vulnerable groups.

UX / UI Design Intern California, USA

MSI (Micro-Star International) Jun 2022 - May 2023

• Conducted competitor analysis and SWOT analysis, identifying key opportunities and threats in the market for strategic advantage.

• Redesigned the MSI website to enhance usability and compliance with Jakob Nielsen’s design heuristics, focusing on responsive and user- centered design.

• Improved website functionality and aesthetics through the creation of intuitive UI/UX elements, leading to a 3% increase in user engagement.

• Implemented designed UI features on web pages using HTML and CSS, ensuring optimal visual impact and user experience. Freelance UI Designer Jun 2017 - Jun 2022

• Worked with diverse clients to understand their design needs, delivering tailored solutions that met business objectives.

• Designed digital and print assets including logos, brand identity, website layouts, and application interfaces using Adobe Suite and Sketch.

• Managed project timelines and client communications, ensuring high-quality design outputs that aligned with client expectations. UX / UI Designer New Taipei, Taiwan

Cameo Co. Feb 2019 - Apr 2019

• Enhanced project visual identity and user experience by creating icon designs and dynamic mobile app interface graphics.

• Applied proven design principles to create UI prototypes for mobile interfaces, achieving a 68% positive feedback rate and markedly improving user satisfaction.

• Developed key visual icons and guidelines that led to over 95% design consistency within the team, enhancing both efficiency and user experience.

Design Intern Taipei, Taiwan

Medialand Jul 2016 - Aug 2016

• Conducted extensive user research and utilized affinity diagrams to inform marketing strategies, increasing campaign efficiency by 18%.

• Collaborated on the development of new webpage wireframes, integrating user-centered research to enhance overall user experience. EDUCATION DePaul University, Chicago, IL, USA

Master of Science in Human Computer Interaction (STEM) Sep 2021 - Nov 2023 Upsilon Pi Epsilon Honor Society GPA: 3.89 / 4.0

Yuan Ze University, Taoyuan, Taiwan

Bachelor of Arts in Information Communication Sep 2013 - Jun 2017 Interactive Art Interdisciplinary Certificated: Art and Design Department GPA: 3.74 / 4.0 SKILLS Leadership Qualities: Honesty and integrity, Confidence, Good Communicator, Empathy, Humility, Friendly, and Creativity and Innovation Professional skills: Information Architecture, User Journey Mapping, Accessibility, Design Systems, Style Guides, Responsive Design, Prototyping, Design Thinking, User Centered Design, User Research, Personas and Scenario Analysis, User Feedback Integration, Cross-functional Teamwork Software skills: Figma, Adobe XD, Axure, UserTesting, Fullstory, HTML, CSS, VSC, R, vvvv, Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Adobe InDesign, Adobe After Effect

Languages: English (bilingual), Mandarin (bilingual)

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