Sales Representative Inbound

Summary

Dynamic entrepreneur with extensive experience in leadership, management, and sales. Proven track record of steering business operations, optimizing team performance, and driving significant revenue growth. Seeking to leverage a comprehensive skill set and entrepreneurial acumen to contribute to a forward-thinking organization. Experience

Charter Communictions Akron, Ohio

Inbound Sales Representative 08/2023 - 03/2024

Managed an average of ten to twenty inbound sales calls per day, converting 95% into closed sales by identifying customer needs and matching them with appropriate products and services. Utilized CRM tools to track sales activities, monitor customer interactions, and update customer information, resulting in an 80% increase in lead conversion rates.

Collaborated with marketing teams to develop and execute promotions and sales campaigns, contributing to a 20% increase in new customer acquisition.

Conducted product demos and provided in-depth knowledge of company services to prospective clients, leading to a 12% increase in upsells and cross-sells.

Resolved customer issues promptly and effectively, maintaining a high customer satisfaction score, Intellect Square Inc Akron, Ohio

Owner and CEO 10/2018 - Present

Spearhead all operational facets of the company, ensuring smooth and efficient functioning. Lead and mentor the sales team, including training new hires and experienced representatives for leadership roles.Conduct daily performance meetings, set strategic goals, and review progress. Oversee employee scheduling and time management.

Exemplify leadership, contributing to the company’s recognition among the top 5 in the country for revenue and compliance excellence.

Manage administrative staff, including payroll processing and staff training. Oversee talent acquisition processes:Develop and manage job advertisements. Conduct interviews and assess candidate fit.

Hagler & Associates Columbia, MD

11/2016 - 10/2018

Supported the CEO in daily operational management and strategic planning. Assisted in managing the sales team, including performance evaluations and goal setting.Conducted daily meetings to review team performance and strategize for goal achievement. Facilitated training for new sales representatives and ensured team compliance with industry standards. Maintained and nurtured client relationships, enhancing client satisfaction and retention. Managed team profitability and conducted second-round interviews for sales positions. Additional Skills

Customer service, Time management, Communication skills, Computer literacy, Microsoft word, Documentation review Chukwumaobim Onubogu

234-***-**** ************.*******@*****.*** Akron, OH