Security Officer Customer Service

Billy Georgiades

Bronx, NY ***** 347-***-**** *.************@*****.***

Education

High School Diploma: 06/2022

South Bronx Community Charter School - Bronx, New York

Professional Summary

Diligent Security professional with 2 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Work History

Security Officer, 03/2024 - Current

All Season Protection – New York, NY

Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Checked and verified photo identification prior to granting facility access.

Provided prompt response to emergency situations, ensuring safety of all individuals involved.

Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.

Assisted in maintaining safe environments for employees and visitors through diligent monitoring of surveillance systems.

Secured personal and company goods against robbery, vandalism, and illegal entry.

Served as primary point of contact for any security-related inquiries or concerns from staff members or guests.

Security Officer, 11/2023 - 02/2024

Security Industry Specialist – New York, NY

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Conducted regular patrols of key areas to spot and control security concerns.

Acted quickly during emergency situations to reduce opportunity for damage and injury.

Patrolled and monitored premises in company vehicle and by foot.

Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Checked and verified photo identification prior to granting facility access.

Security Officer, 07/2023 - 09/2023

All Star Security – New York, NY

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Conducted regular patrols of key areas to spot and control security concerns.

Acted quickly during emergency situations to reduce opportunity for damage and injury.

Patrolled and monitored premises in company vehicle and by foot.

Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Checked and verified photo identification prior to granting facility access.

Security Officer, 04/2023 - 07/2023

Pro Guard Protection – New York, NY

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Conducted regular patrols of key areas to spot and control security concerns.

Acted quickly during emergency situations to reduce opportunity for damage and injury.

Patrolled and monitored premises in company vehicle and by foot.

Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Checked and verified photo identification prior to granting facility access.

Security Officer, 09/2022 - 03/2023

Metro One LPSG – New York, NY

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Conducted regular patrols of key areas to spot and control security concerns.

Acted quickly during emergency situations to reduce opportunity for damage and injury.

Patrolled and monitored premises in company vehicle and by foot.

Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Checked and verified photo identification prior to granting facility access.

Relevant Experience

Security Officer/ Loss Prevention

Vehicle Traffic Control, Visitor Screening, Reception Desk Monitoring, Loading Dock Security, Vehicle Patrols of Facility Grounds, Employee Access and Egress Controls. Provide an added measure of protection when responding to threats of workplace violence or high- risk facilities, corporate complexes. Provide safety of employees and the security of the facility.

Surveillance and Monitoring: Monitored premises, including the use of surveillance equipment, to ensure the safety and security of the area.

Access Control: Controlled access to restricted areas, verifying credentials, and maintaining security protocols.

Patrol and Inspection: Conducted regular patrols, inspected premises for security breaches, and responded promptly to any suspicious activities or incidents.

Emergency Response: Ability to handle emergency situations calmly and efficiently, including responding to alarms, providing first aid when necessary, and coordinating with emergency services.

Customer Service: Provided excellent customer service while maintaining security standards, particularly in roles where interaction with the public is common.

Team Collaboration: Worked collaboratively with other security personnel, as well as with other departments or external stakeholders, to ensure comprehensive security coverage.

References

Available upon Request

Basketball, Boxing and Weightlifting

I enjoy playing basketball, lifting weights at the gym and I recently took up boxing at a boxing gym.

Languages

Spanish

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