Flexible Cpap
Resume:
*****************@*****.***
Chandler,AZ85225
Skills
•CustomerService
•MedicalTerminology
Yvette
Santillanes
Summary
Highly-motivatedemployeewithdesiretotakeonnew
challenges.Strongworthethic,adaptabilityand
exceptionalinterpersonalskills.Adeptatworking
effectively
•
HealthcareCommonProcedureCodingSystemHCPCS
unsupervisedandquicklymasteringnewskills.Flexible
professionalknownforbeingproficientinAna,building
cpap,bipap,o2anddmeorderswithequipment
•InsuranceEligibility
andsupplies.Provenexpertiseininsuranceproducts,
serviceandcustomerneeds.
•
VerbalandWrittenCommunication
Familiarwithanalyzingdocumentation,liaisingbetween partiesandhandlingbothroutineandcomplexissueseach
day.Identifiesandresolvesconcernswhile
•DataEntry
•BillingProcedures
•CriticalThinking
•HIPAACompliance
•InsuranceCoverageVerification
EducationAndTraining
05/1989
Certificate:
EducationalAssistantAndComputerLiteracy
meetingproductivity.Goal-orientedinptqualification, effectiveatdealingwithindividualsduringstressfuland confusingsituationstoaddressbenefitsneedsand
navigateagencystructures.Practicedatworkingwith
regulatorylimitsanddepartmentstandardstohandle
requirementsviaemail,letter,telephonecallsandin
person.Offering4.5-yearbackgroundinprocessingcpap, bipap,o2anddmeorders
Experience
ApriaHealthcare-MedicalInsuranceSpecialist
Chandler,AZ
04/2019-Current
WorkUnlimited
•
Albuquerque,NM
Analyzedpatientrecordstodetermineeligibilityfor
coverage,benefitlevels,andotherrelatedmattersfor
cpap,o2anddmeequipmentandsupplies
12/1985
•Requestauthorizationwhenrequiredor
requested
•
HighSchoolDiploma:
ValleyHighSchool
•
Albuquerque,NM
StayedcurrentonHIPAAregulations,benefitsclaims
processing,medicalterminologyandotherprocedures.
Resolvedcomplexinsuranceissuesbycommunicating
withproviders,patients,andthird-partypayers.
LanguagesEnglish:
FullProfessionalSpanish:
•Myprimaryiscpap,o2andthendme
•Buildordersforcpap,o2anddmewith
equipmentandsupplies.
OnTargetStaffing-SeniorRecruiter
Tempe,AZ
02/2017-02/2019
•
Professional
•
•
•
•
Developedandimplementedrecruitment
strategiestoattractqualifiedcandidatesforopen
positions.
Conductedin-depthinterviewswithpotentialhires
toassessexperience,skills,andknowledge.
Evaluatedcandidatequalificationsbyanalyzing
resumesandconductingreferencechecks.
Createdjobpostingsoncorporatewebsiteand
otheronlineplatformsformaximumvisibility.
Coordinatedwithhiringteamsthroughoutthe
selectionprocesstoensureasmoothtransition.
SUBWAY®Restaurants-RestaurantManager
Chandler,AZ
05/2006-09/2014
•Ensuredcompliancewithallfoodsafetyregulationsandsanitationstandards.
•
Supervisedandtrainedstaffincustomerservice,foodhandling,and safetyprotocols.
•
Developedstrategiesforimprovedoperationalefficiencyand customersatisfaction.
•
Managedday-to-dayoperationsofrestaurant,includingscheduling, budgeting,andinventorycontrol.
•
Oversawtherecruitment,hiring,onboarding,training,schedulingand evaluationofemployees.
•
Resolvedcustomercomplaintsinaprofessionalmannertomaintain positiverelationshipswithguests.
•
Conductedweeklyteammeetingstodiscussperformanceissuesand providefeedback.
Contact this candidate