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Administrative Assistant Service Representative

Location:
Youngstown, OH
Posted:
August 11, 2024

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Resume:

Kathy A. Krusel

Boardman, OH *****

330-***-****

**********@***.***

Skills and Abilities

●Proficiency in using Office 365 Applications such as Word, PowerPoint, and Outlook

●Empathetic and compassionate for others

●Compiling data into spreadsheets and forms for future analysis

●Organized and detail-oriented

●Knowledge of HIPPA, COBRA, and how to read an Explanation of Benefits

Experience

Human Resource Secretary - Youngstown City School District

September 2019 – June 30, 2024

●Assembled onboarding and benefit packets for new, incoming employees

●Prepared a quarterly newsletter for Human Resources which was distributed by email to the district

●Created spreadsheets for different types of data as needed

●Sent Birthday cards to all employees

●Tracked all employee observations and evaluations

●Organized all signed contracts; kept an electronic file as well as a hard copy and spreadsheet

●Controlled the flow of traffic in the office to create a more welcoming and cohesive environment

●Monitored Let’s Talk, a program provided by Youngstown City School District

School Secretary - Youngstown Community School

September 14, 2007 - June 6, 2019

●Managed office phone lines by fielding incoming calls and directing them to the necessary point of contact

●Tracked daily student attendance for the entire school and documented habitual truancy for school officers

●Assisted teachers in laminating visuals and curricular materials for teaching purposes in

their individual classes

●Distributed small and large quantities of mail, packages, and supplies to the correct person or department.

Education

High School Diploma - Boardman High School



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