Customer Service Store Manager
Resume:
Bryana Weekly
Carol stream IL, *****
************@*****.***
Clothing Retail~Sales Associate-Store manager
EXPERIENCE SKILLS
Neiman Marcus, Cabazon CA-Store Manager ● Multitasking abilities
● Detail-oriented
March 2023- to Nov 2023 ● Mathematical and
My time at Newman Marcus has made me a motivated professional with money-handling skills
strengths in supervising employees and promoting optimal customer service. ● Organization and
My duties as store manager are being responsible for leading a team of Sales time-management skills
Associates to assist customers in their shopping needs. Which includes hiring ● Customer service abilities
and training qualified store employees, taking inventory of products, ● Communication and
overseeing pricing and stocking control or placing orders as needed and interpersonal skills
helping Sales Associates handle customer's questions and or complaints, as ● Merchandising Knowledge
well as creating daily agenda plans and successfully driving sales and ● Sales
● Problem solving
meeting sales goals.
● Stocking and replenishing
● Plan o Grams
Claire’s, Lombard Il— Keyholder/Assistant Manager ● Labeling wholesale
inventory
June 2022 - March 2023 ● Microsoft Word
While working as Key holder at Claire's I provided exceptional customer
service, Tracked inventory on a monthly/Weekly basis, I was also responsible
for opening and closing the store and Bank deposits. In addition my duties
consisted of training new staff on policy and procedure, and meeting with
staff on how to achieve daily goals. LANGUAGES
English~Expert
Nordstrom, Lombard IL—Key Holder/Retail Sales Associate
July 2020 - April 2022
Professional References
During my time with Nordstrom I performed multiple tasks such as sales,
cashiering, customer service, refunds and exchanges,quality controlling of new Josè Jimenez
products as they arrive from our partners and suppliers and damaging items out.
I was also in charge of picking order items for online purchases and packaging Neiman Marcus
them. Cleaning, organizing of stock and fitting rooms, selling credit cards as well
as floor sets, were all task where I utilized my basic math, problem solving and Superviser~Mobile:
merchandising skills 951-***-****
Macys, Chicago IL—Logistics/Customer Service Emmanuel Washington
November 2018 - May 2020
Macy’s Supervisor~
I've done a number of different tasks involving logistics which included
stocking, packaging/ handling orders and sorting returns. I also have
Mobile: 773-***-****
experience in WEB Online Customer Orders, Service Experience, and
Merchandising.
EDUCATION Willowbrook HighSchool, Villa park IL— High School Diploma
September 2017 - May 2020
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