Administrative Assistant Service Manager
Resume:
ANDREA HALL
Beaverton, OR
****************@*****.***
EXPERIENCE
Administrative Assistant and Demand
Generation of the Regional Coast
Commercial Consultant in Telemetry and
IoT Solutions - Service Manager
Digital Ware S.A.
Extreme Technologies S.A.
2018
2016 - 2018
ABOUT ME
I'm a dedicated professional who values reliability and hard work. I enjoy working in different teams and I do well in tough situations. I'm skilled at handling pressure and meeting deadlines, which makes me a valuable asset in any job.
Organized, supported, managed, and maintained
office operations.
Handled administrative expenses, refunds, receipts, and invoices for the Coast region branch using the ERP system "Seven."
Provided administrative support for
Operations services and served as the point
of contact for customers, delivering
professional and courteous assistance.
Contributed to the development and
application of tenders.
Actively searched for new business
prospects.
Provided exceptional customer support.
Managed logistics with Digital Ware for
device dispatch.
Coordinated logistics with device importers.
Identified and collaborated with suppliers
and strategic allies.
Served as a Service Manager with
Electricaribe on the MiEnergiApp project.
Contractor Supply Chain
Providence St. Vincent Medical Center Aug 2023- Nov 2023 Manage supply chain operations, including receiving, distribution, picking, and put-away.
Ensure timely delivery of medical supplies to General ORs and PEDs.
Optimize inventory levels, reduce waste, and improve efficiency.
Successfully identified new prospects among large
regional companies.
Maintained client relationships and CRM records.
Supported the Regional Manager in administrative and commercial activities, including company visits and software demonstrations.
Cashier
Providence St. Vincent Medical Center Nov 2023- Current Process cash and card transactions accurately.
Provide excellent customer service.
Operate POS system efficiently.
Collaborate with team for smooth service.
Maintain cleanliness in eatery area.
Handle customer inquiries and issues.
RESEARCH EXPERIENCE
CERTIFICATIONS
Wireless communications
Universidad de la Costa
(Barranquilla/Colombia)
2016
SKILLS
Cost Management
Cybersecurity
Adaptability
Project Scoping
Project Scheduling
Project Risk Management
Project Quality Management
Agile Project Management
Data Analysis
SQL
C++
C
Organizer of the 1st IEEE Colombian
Summit
Universidad del Bosque
(Bogota/Colombia)
2016
Cultural Exchange Program
Cultural Care Au Pair
2018-2021
EDUCATION
Wilmington University
Universidad de la Costa
(Barranquilla/Colombia)
Master of Science (MS) in Information Systems
Technologies - Technology Project Management
Concentration
Bachelor's in Electronic Engineering
Beca Talento Scholarship
GPA: 4.42/5
Fall 2021 - June 2024
2010 - 2016
Global volunteer exchange with AIESEC
Nov 2011-Jan 2012
FEDA (Cairo, Egypt)
Research practice
Aug 2014 - Dec 2014
Universidad Nacional de Colombia
(Medellin, Colombia)
Universidad Nacional
(Medellin, Colombia)
Co-author of the article "SEMAT-kernel-
based formulation of the HAR'D Snow
Project," published in the book "Software
Engineering; methods, modeling and
teaching," Volume 3, Chapter #9, pp 57-63,
ISBN 978-958-775-080-5.
July 2014
IEEE SAC Team Colombia
2018
IEEE Colombia
Universidad de la Costa
(Barranquilla, Colombia)
2011-2016
Participant in GIACUC's projects (Research
group of Electronic Engineering).
Administrative Assistant
Universidad de la Costa 2010-2016
Managed the registration of new
undergraduate and graduate students
through Oracle.
Handled enrollment, registration, and
complementary information entry for each
student.
Conducted institutional talks and
represented the university at business
fairs.
Organized logistics for school visits and
academic events.
Worked as a research assistant on project
formulation for GIACUC's projects in the
Research group of Electronic Engineering.
Python
Data Networks
Project Management
Wireless Networking
Project Formulation
Costumer Service
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