Customer Service Data Entry
Resume:
Angie Gamsby
Napa CA, *****
********@*****.***
OBJECTIVE: I would like to gain further experience working in a fast-paced environment while providing excellent customer service skills to customers.
EXPERIENCE
2022 - 2024
Receptionist, Silverado Veterinary Hospital
Answered incoming calls in a timely manner from clients, vendors, and various other callers seeking information
Created and confirmed time-sensitive appointments, checked clients in and out while updating client information
Maintained reception area while greeting and assisting clients
Provided prescription authorization and refills
Ability to remain calm while acting promptly in emergency situations.
Managed multiple tasks and met time-sensitive deadlines
Provided clerical support to company employees by copying, faxing, and filing documents, and restocking supplies as needed
2018 - 2020
Hair Stylist, Bloom Salon
Hair cutting and styling, color application, and product knowledge. Closely followed safety, sanitation, and health standards
Maintained and updated client records
2011 - 2014
Hair Stylist, Sala Salon (same as above)
2002 - 2004
Technical Resources, WLC Architects
Provided administration support to a team of architects
Coordinating meetings and prepared meeting minutes
Shipping and receiving, managed a mass of architectural drawings being packaged and shipped in a time-sensitive manner
Word processing, data entry, and filing
EDUCATION
2019
CAL Regional - Clinical Medical Assistant, Phlebotomy Technician, CPR
2014
Napa Valley College - General Education
2009
Paul Mitchell East Bay - Cosmetology
SKILLS
Customer Service
Data Entry
Organization
Multi-line Telephone System
Time Management
Teamwork
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