Front Desk Customer Service

Tamara Hudson

Edmond, OK ***** • *********************@***********.***

Summary

405-***-**** I am a experienced, mature lady specializing in customer service in many areas. I have worked as a front desk agent,and a Frontline manager for a locally owned restaurant. I love working with others to satisfy needs of customers. I am detail oriented and a problem solver. I work well with others in stressful situations. Above all, I love getting to know people and making them happy, whether it is employees, or customers.

Work History

Shift Manager, 03/2018 to Current

Braum's Ice Cream and Dairy Stores – Edmond, OK

Open store for business day

Prepare cash for drawers

Accounting for safe

Supervising employees on shift

Customer service

Inventory control

Delivery check ins and stocking.

Night Auditor/Front Desk Clerk, 06/2017 to 09/2018 Howard Johnsons – Oklahoma City, OK

End of day audit for hotel

Preparing buffet breakfast for comp bar

Reservations and check ins and outs daily

Service to guests

Check in deliveries for kitchen for hotel .

Education

Bachelor's degree: Criminal Justice, August 2012

ITT Technical Institute - National City, Oklahoma, OK Highlights

Food Service

Inventory Control

Leadership

Cleaning Experience

Microsoft Powerpoint

Cash Handling

POS

Management

Microsoft Word

Shift Management

Supervising Experience

Food Handling

Loss Prevention

Accounting

Security

Front desk

Computer skills

Night audit

Hotel experience

Cash register

Organizational skills

Office experience

Sales

Kitchen Experience

Guest Services

Certifications and Licenses

Food Handler Certification

ServSafe

Driver's License

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