Data Entry

Priya Boyd

P: 708-***-**** E: ************@*****.***

Professional Abstract

After some reflective time and valuable experiences, I am actively seeking new opportunities in the realm of administrative; management and training roles through Office administration and development; Training/ Mentoring/ Teaching. Throughout my career journey, I've had the privilege of honing my skills in designing impactful learning experiences, fostering growth mindsets, and driving organizational success through innovative training strategies. Now, I'm eager to bring my expertise and passion to a dynamic team that values creativity, collaboration, hard work and continuous learning with a growing company.

Professional Highlights

Excellent customer service support and follow up/ conflict resolution specialist

Trained & managed team through effective innovative skills; coordination and building relationship amongst team members

Youth development and training

Forklift and OP Certification

Microsoft Office

Professional Experience

GMA Construction Group, Chicago, IL (2022-2024)

Front Desk Clerk

Fulfilling administrative tasks for the full office

Coordinated and managed customer/ client relations and communication

Having the poise and efficiency to make suggestions and respond to questions

Managed administrative support and duties aiding in productivity and efficiency amongst various departments as well as President and Vice President of the company (faxing, copying, printing, forwarding emails & calls, distributing/ sorting mail)

Assisted in coordination and organized department and/or team meetings

Greeted and welcome guests, staff, and clients and maintained cleanliness of office area

Engage in unique initiatives or manages them as needed

Expert knowledge of Microsoft Office and reservation systems

FedEx Ground, Chicago, IL (2020-2022)

Package Handler/ Special Operations Manager

Ensured efficient package sortation through management of package handlers

Tended to damage and incorrectly addressed packages in a timely manner to optimize delivery time, providing quality assurance and customer service

Led and educated new personnel to monitor and manage production levels of success

Analyzed customer feedback to develop innovative strategies improving customer service and satisfaction

Package handling within fast paced environment sorted, scanned, loaded/unloaded and distributed packages; tracked shipments to ensure packages properly loaded

Facilitating with administrative tasks, and monitoring employee performance

One Summer Chicago, Chicago, IL (2017-2019)

Data Entry Clerk

Precisely entering and correcting information

Examine, amend, and remove data to make sure it is accurate

Prepares payroll, and verifies time sheets, reports, etc.

Create and update data entry forms, then delete files containing unneeded information

Dance Instructor

●Choreographed and taught dance techniques

●Performing arts training and childcare

Chicago Park District, Chicago, IL (2014-2016)

Sports 37 Activities Instructor

●Demonstrated proper techniques and skills in specialty sportsmanship and encourages creativity in team and participants

●Enforced and promoted safety guidelines for specialized activities and security of park district facilities

●Adapted programs to reflects differing levels of participants skill development

●Taught instructional and recreational sport activities; maintained teaching instruction books and paperwork

●Assisted in additional training and development for apprentices and recreational leaders as needed

●Taught instructional sport activities for day camp youth between the ages of 5-13 years old in softball, volleyball, basketball, football and soccer; taught leadership and college readiness skills to students

Education & Affiliations

Northern Illinois University, DeKalb, IL (2018-2020)

Curie Metropolitan High School, Chicago, IL (2014-2018)

FAA Summer Intensive Dance Program, Champaign, IL (2016)

Forward Momentum Dance Program, Chicago, IL

Teen Violence Prevention Volunteer, Chicago, IL

Youth Dance Leadership, Chicago, IL

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