Delivery Driver Customer Service

Sergio Bernal

Allentown PA *****

484-***-****

****************@*****.***

Work Experience

DELIVERY DRIVER 01/2024 to Current DoorDash, Allentown, PA

Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Maintained strong relationships with clients through proactive communication and personalized service.

Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

FORKLIFT OPERATOR 09/2023 to 01/2024

WCD, Nazareth, PA

Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

Reduced loading times for shipping trucks by efficiently organizing and staging pallets.

Ensured timely delivery of products by accurately picking orders from storage areas.

Maintained optimal inventory levels with precise forklift operation and proper storage techniques. CONSTRUCTION WORKER ASSISTANT 06/2023 to 09/2023

ServPRO, Allentown, PA

Enhanced project efficiency by assisting in the preparation and organization of construction sites.

Supported team members with various tasks, resulting in timely completion of projects.

Safeguarded job site cleanliness and orderliness, contributing to a safe working environment.

Reduced material waste by accurately measuring and cutting materials according to specifications. Skills

● Payment collection

● Cargo Handling

● Product Promotion

● Load Balancing

● GPS Navigation

● Order Verification

● Quality Assurance

● Vehicle Maintenance

Education

Intesis, Norte De Santander, Colombia

High School Diploma, 06/2/2010

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