Business Development Human Resource

Nimita Sheth

Senior Operations and HR Manager

********@*****.*** • 443-***-****

LinkedIn • Elkridge, MD 21075

Accomplished and results-driven professional with extensive experience overseeing operational efficiency, human resource management, and business development.

Proven track record in budget planning, staff recruitment, and team leadership to optimize operations and reduce costs. Proficient at implementing business continuity plans, analyzing performance metrics, and enhancing customer satisfaction to increase organizational resilience and service quality. Demonstrated exceptional communication, analytical, and strategic decision-making abilities.

Areas of Expertise

Operational Excellence

Budget Planning & Control

Human Resource Management

Business Development

Performance Metrics Analysis

Team Leadership & Development

Payroll (ADP)

Stakeholder Engagement

Vendor & Contract Management

Professional Experience

Kiddie Academy, Baltimore, MD 2015 – 2022

Managing Director Owner Operator

Fostered a corporate culture of open communication and collaboration within the organization. Designed a budget to balance income and expenses for each fiscal year. Implemented a business continuity plan for uninterrupted operations during crises. Monitored and evaluated performance metrics to identify potential issues and take corrective action. Analyzed data to identify trends, inform decision-making, and enhance performance.

Noteworthy Contributions:

Completed 225 credit hours required for Director of Childcare certifications.

Maintained up-to-date knowledge of MSDE and Franchise policies and procedures.

Created and implemented policies and procedures for the organization

Supported employees in the development and meeting of annual professional development goals

Assisted employees with their daily responsibilities and provided procedure guidance as needed to aid in successfully fulfilling their job duties

Led a team of over 30 employees and managed an Educational Childcare Program with over 100 enrolled children.

Enhanced HR operations by managing comprehensive tasks, including payroll administration, employee recruitment, training programs, terminations, and conflict resolution implementation.

Systems & System Software Solutions, Hanover, MD 2013 – 2015

Senior Business Developer

Cultivated and sustained relationships with key stakeholders to align with business objectives. Contributed to the creation of RFPs (Request for Proposal) for government agencies. Supervised recruitment and onboarding processes for new employees.

Noteworthy Contributions:

Recruited, trained, and developed project teams for government agency initiatives.

Coached and mentored administrative staff for improved job performance and knowledge.

Enhanced customer service and satisfaction by fostering strong relationships with vendors and contractors.

SAIC/Leidos, Columbia, MD 2006 – 2013

Program Manager

Developed project budgets and maintained spending control. Collaborated with stakeholders to define project objectives, scope, and timelines. Cultivated strong working relationships with vendors and contractors to enhance customer service and satisfaction.

Noteworthy Contributions:

Negotiated and managed vendor contracts to ensure favorable terms and conditions.

Initiated and Fostered client relationships and maintained communication among all departments

Created and delivered product presentations to executive management, resulting in increased investment.

Education

Bachelor of Arts in Psychology, University of Maryland, Baltimore, MD

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