Front Desk Receptionist
Resume:
Alyssa Arce
Daytona Beach, FL *****
****.**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Halifax Health Express Care
September 2023 to Present
I am currently a front desk receptionist at an urgent care clinic. I greet patients explain the paperwork process as well as taking their drivers license and insurance cards information. I input their information and speak with insurance companies for verification. I also answer phones, emails and fax as well sending documentations to employers and primary care offices. Phlebotomist
Advent health-Daytona Beach, FL
November 2021 to September 2023
I was an inpatient overnight phlebotomist performing blood draws in the emergency room, icu, labor and delivery and individual patients rooms. I correctly identify patients collect the specimens as well as receive. I perform blood draws from infants to geriatric patients. I perform proper procedures and pay attention to details.
guest service / cashier
target-Daytona Beach, FL
June 2018 to February 2020
I started as a cashier/self checkout assistant. I would help our guest check out items and also ask if they would like to sign up for our amazing red card. I also helped our guest use their target circle or any coupons they may have had as well. I quickly got moved up to guest service and order pick ups. I handled returns and damaged items as well as exchanged items as well. I also trained cashiers and became a guest advocate and a problem solver.
Education
workforce in Phlebotomy
Daytona State College - Daytona Beach, FL
August 2021 to November 2021
High school diploma
San Andreas High (Continuation)
Skills
• Time management (8 years)
• Schedule management (2 years)
• Phlebotomy (2 years)
• Laboratory Experience (2 years)
• Critical Care Experience (2 years)
• Patient Care (2 years)
• Venipuncture (2 years)
• Patient care (2 years)
• Sales
• Windows
• Guest services
• Guest relations
• Customer service
• Communication skills
• Front desk
• Hospitality
• Specimen collection / processing
Certifications and Licenses
Driver's License
Cosmetology License
BLS for Healthcare Providers
August 2021 to August 2023
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