Data Entry Sales Rep
Resume:
Rotundra Johnson
SALES REP - CLEAR SIGNAL NETWORKS
Tampa, FL 33619
************************@***********.***
Profile EXPERIENCE
Relevant skill
• COMPUTER LITERATE
• TYPING 35 W.P.M
• GENERAL OFFICE SKILL
• MICROSOFT OFFICE WORKS
• DATA ENTRY SKILL (Alpha and Numeric_
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner/Operator
Exclusive Creations Intimate Design's-Tampa, FL
July 2018 to Present
I generate leads to call on customers interested in planning an intimate event. I provide services such as planning and catering the food for the event. I have a home business . YOUTH EVENT PLANNER
EXCLUSIVE CREATIONS INTIMATE DESIGNS-Tampa, FL
September 2008 to Present
Coordinated youth event's.:Set-up event venue's.:Scheduled Vendor's.:Supervised staff at events. Met with clients coordinated small events unto 100 guest. Planned with detail oriented experience. SALES REP
CLEAR SIGNAL NETWORKS-Tampa, FL
July 2013 to October 2022
DUTIES:
Make out-bound calls to current AT&T customers.:Up-grading current services.:Make up to 150-200 call per daily.:Offer customers product and services.:Handle customer concerns and complaints.:Schedule AT&T installation.:Input data in data- base.:Send email correspondences.: Send quotes.
• Evaluate the client's desires and economic capabilities to discover the appropriate suggestions.
• Provide information regarding legal guidelines, rates, specifications, and property availability.
• Mediate the dealings between sellers and buyers ensuring good conduct and the honest exchange of information towards a beneficial understanding.
• Appraise the value of properties by thoroughly researching the market or past purchases.
• Draft and complete important legal documents (contracts, agreements etc).
• Generate and manage lists of properties under contract.
• Remain knowledgeable about the market and best practices. Account Manager
LMG Holdings Inc
June 2018 to April 2022
Client Services Specialist
Team Lead
Took inbound calls from client regarding accounts. Handle client questions and concerns regarding account. Data entry in system
Word ct 375
Adobe Reader
Account Manager
• Monthly audit of response times, customer satisfaction, and quality assurance and work to improve anything not up to standard
• Monitor overall trend of customer feedback and suggest policy/product changes and improvements
• Address customer service needs with regards to orders, refunds, checkout, shipping, and FAQs
• Make decisions about high level policies and programs used by the customer service dept
• Troubleshoot customer issues
• Problem solve and make decisions based on the needs of our customers and the business
• Respond to product inquiries and reviews
• Take ownership of the work to make quality decisions and get work done efficiently. PROPERTY MANAGER
D&D PRECISE PROPERTY MGMT-Tampa, FL
February 2010 to May 2018
Greeted potential tenants at Open House.:Processed potential tenants applications for residency.:Ran credit, verify employment, collect rent, schedule maintenance.:Handle tenant concerns, and complaints.:Supervised and managed 10 employee's. Entered tenant information in the data base. CUSTOMER SERVICE REP
TELE- TECH-Tampa, FL
February 2005 to April 2007
Education
Associate in Business Management
Florida School of Business - Tampa, FL
March 1995 to July 2003
Bachelor's degree
Skills
• Customer Service
• Customer Care
• CSR
• Customer Support
• Call Center
• CSR
• Call Center
• Customer Care
• Customer Support
• Microsoft Excel
• Accounting Software
• Administrative Experience
• Property Management
• Microsoft Word
• Sales Experience
• Inside Sales
• Computer Literacy
• Event Planning
• QuickBooks
• Account Management
• CRM Software
• Salesforce
• Management
• Outside Sales
• Accounts Payable
• Financial Report Writing
• Management
• Financial Report Writing
• Accounts Payable
• Outside Sales
• Salesforce
• Microsoft Outlook
• Project Management
• Cold Calling
• General Ledger Accounting
• Office Management
• Accounts Receivable
• Research
• Sales
• Windows
• Social media management
• Financial services
• B2B sales
• LIHTC
• Yardi
• Google Suite
• VoIP
• NetSuite
• Help desk
• Telemarketing
• SaaS
• IT
• HubSpot
• Google Docs
• Direct sales
• Market research
• Travel planning
• PCI
• Sage
• Google Ads
• Supply chain
• Freight
• E-commerce
• Analytics
• Corporate finance
• Pricing
• 3PL
• Basecamp
• Adobe Photoshop
• Adobe Illustrator
• Sketch
• iOS
• Microsoft Access
• Conflict management
• Zendesk
• Marketing
• Google Analytics
• Computer Networking
• Search Engine Optimization (SEO)
• Branding
• User Experience (UX)
• WordPress
• Digital Marketing
• Active Directory
• Adobe Creative Suite
• Content Creation
• Web Design
• HTML5
• LAN
• User Interface (UI)
• Email Marketing
• Business Development
• Guest services
• Hospitality
• Qualtrics
• Communication skills
• Computer skills
• Employee relations
• Documentation review
• Fraud
• Data collection
• SFTP
• Mac OS
• SQL
• SharePoint
• Software troubleshooting
• Retail sales
• Negotiation
• Sales
• Typing
• Landlord-tenant law
• Medical terminology
• Analysis skills
• Direct marketing
• Renovation
• Customer support
• Sales management
• Epic
• Driving
• Live chat
• Prospecting
• Project coordination
• Sage
• Accounting software
• Construction
• Bookkeeping
• Facebook Advertising
• PPC Campaign Management
• Data analysis skills
• Graphic design
• Relationship management
• Freight
• Human resources
• Section 8
• Vital signs
• Product development
• Automotive repair
• Technical support
• Microsoft Office
• Microsoft Excel
• Organizational skills
Certifications and Licenses
Property & Casualty License
Professional In Human Resources
SHRM Certified Professional
Series 7
Series 66
Series 63
Certified Property Manager
Certified Apartment Manager
CMCA
Driver's License
Personal Lines License
Assessments
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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