Business Analyst

SWETHA M

BUSINESS ANALYST

Location: Pittsburgh, PA II Mobile: 412-***-**** II Email: ***********@*****.*** II Profile SUMMARY

Business Analyst with 4+ years of expertise in optimizing operational efficiency and financial processes.

Proficient in utilizing a wide array of tools such as SQL, Power BI, Oracle Cloud, Microsoft Visio, MS Project, SharePoint, JIRA, Figma, Confluence, Tableau, and more.

Recognized for leading initiatives that resulted in substantial ROI increases, process optimizations, and seamless data migrations.

Adept at conducting comprehensive requirement gathering sessions and producing detailed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).

Skilled in project management methodologies such as Agile/Scrum and Waterfall, ensuring compliance with project timelines and industry standards.

Experienced in conducting risk assessments, analyzing financial data, and implementing innovative solutions tailored to business needs.

Proven track record of facilitating effective communication between stakeholders and driving collaboration across cross-functional teams.

SKILLS

Methodologies: SDLC, Agile/Scrum, Waterfall

Documentation Standards: FRD, BRD, SRS, User Stories, Mock-ups, Business Process Flow Diagrams

Management & Collaboration Tools: MS Project, MS Excel, MS SharePoint, Asana, JIRA, Figma, Confluence

Visualization: Tableau, Power BI

ETL: SSIS, SSAS, Informatica, DataBricks

Analytical: Cost-Benefit Evaluation, Impact Determination, GAP Identification, Risk, Assessment, SWOT Analysis

System & Process Tools: Microsoft Visio, JAD (Joint Application Design), Rational ClearQuest, RTM, UAT

Data Warehousing: Data Marts, Data Lake, Data Modelling, Data Mapping, ETL, ELT, ODS, OLAP, OLTP

BI/Reporting Tools: Tableau, Power BI, Qlik, MS Office Suite (Excel, Word, PowerPoint

Tools: Service Now, PeopleSoft, SAAS & ERP

Operating System: Windows, Linux

EXPERIENCE

Connective Rx, Pittsburgh, USA November 2023 - Current Business Analyst

Conducted in-depth requirement gathering sessions, producing detailed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).

Utilized Microsoft Visio for comprehensive process mapping, ensuring project clarity and delivery optimization.

Managed cross-functional teams and enforced compliance with project timelines using MS Project, SharePoint, and JIRA.

Spearheaded data migration initiatives, applying advanced tools like SSIS and Informatica for accurate and quality- assured data transfers.

Collaborated closely with stakeholders to analyze business requirements and recommend innovative solutions tailored to industry standards.

Led user acceptance testing (UAT) efforts, overseeing test case creation and execution to validate system functionalities.

Leveraged SQL and Power BI for intricate financial data analysis, resulting in significant ROI increases.

Conducted thorough risk assessments using SWOT analysis and other tools, identifying potential financial anomalies and implementing mitigation strategies.

Virtusa, NY, USA July 2022 - October 2023

Business Analyst

Translated complex business requirements into detailed technical specifications, meticulously documented in BRDs and FRDs.

Conducted extensive market research and analysis, utilizing tools like Tableau and Qlik to identify growth opportunities and industry trends.

Coordinated closely with cross-functional teams to ensure seamless integration of IT systems, leveraging tools such as Confluence and Figma for collaboration.

Orchestrated user training sessions and provided ongoing support for implemented systems, utilizing platforms like Service Now and PeopleSoft.

Assisted in the evaluation and selection of technology solutions specific to healthcare, recommending tools like Salesforce and Service Now for CRM and service management.

Supported project planning and estimation activities, utilizing tools such as Rational ClearQuest and RTM to track requirements and project progress.

Facilitated effective communication between stakeholders to ensure project alignment with business goals, leveraging platforms like Slack and Microsoft Teams.

Implemented process improvement initiatives to streamline workflows and enhance productivity, utilizing tools like ServiceNow and ERP systems.

Vertex Ladders, NY, USA November 2019 - June 2022

Business Analyst

Led requirement gathering sessions and produced detailed BRDs and FRDs to guide development efforts.

Utilized Microsoft Visio for process mapping and workflow visualization, enhancing project clarity and efficiency.

Conducted comprehensive user training sessions and provided ongoing support for implemented systems.

Participated in project planning and estimation activities, utilizing tools such as MS Project and Rational ClearQuest.

Documented project documentation, including BRDs, FRDs, and user manuals, ensuring clarity and alignment with project objectives.

Utilized SQL and Power BI for financial data analysis, providing valuable insights for decision-making.

Collaborated closely with stakeholders to analyze business requirements and propose innovative solutions, fostering stakeholder engagement and buy-in.

Implemented process improvement initiatives to streamline workflows and enhance productivity, leveraging tools like JIRA and Asana for project management.

EDUCATION

Electrical and Electronics Engineering

Jawaharlal Nehru Technological University, Hyderabad, India EDUCATION

Certified Scrum Master (CSM) from Scrum Alliance

Scrum Study SFCC certification

HIPAA Awareness for Business Associates

Strategic Business Analysis Essentials Certificate of Completion

Lucidchart for Business Analysis

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