Product Manager Azure Devops

Nazmul Hossain - US Citizen - Product Manager

404-***-**** - *.**********@*****.***

Management Tools: Jira, Jira Align, Azure DevOps(TFS), Rally, Confluence SAFe Agile/Scrum: WSJF, PI Planning, Roadmap,Scrum Ceremonies (Sprint Planning, Backlog Refinement, Daily Stand Up, Retro, Sprint Review) Burndown,Velocity, Capacity, INVEST, MOSCOW,DEEP, Epic,User Stories, Acceptance Criteria, Epics, DoR,DoD Analyst: Gap Analysis, SWOT, PESTLE, Impact Analysis, Root Cause Analysis, BRD, FRD, SRS, Requirement Gathering, Analysis/Design, RACi, Use Cases, Requirements Trace-Ability Matrix, Non-Functional, Prototyping, Wireframe, AS-IS TO BE, Technical Experience: API, AWS(EC2, S3, RedShift, RDS) Azure DevOPS(CDN, APIM Management), XML,JSON,Swagger,Postman, SAAS, IAAS, PAAS, MicroService, SSO, SAML

Data Analysis: Data Analysis, Data Mining, Data Mapping, Data Modeling, Data Migration from OLTP to OLAP using ETL, SQL Queries for Data Validation and Data Integration, Power BI, Tableau Testing: UAT testing, Unit Testing, System and Integration(SIT), Test Cases, Smoke Testing Certification

-CSPO(Certified Scrum Product Owner) - SAFe Agile certification

-PSM (Professional Scrum Master Certification) - PMI ACP Certification EXPERIENCE

Wipro - Atlanta,GA (Remote)

Sr. Product Manager Oct 2019 - Present

● Lead the end-to-end product lifecycle from ideation to launch, including market research, concept development, requirements gathering, prioritization, and delivery.

● Leveraged Agile practices to lead a cross-functional team that analyzes, designs, and implements products in SAFe Agile.

● Developed and maintained a deep understanding of customer needs, market trends, and to inform product strategy and roadmap.

● Collaborated closely with cross-functional teams, including engineering, design, marketing, sales, and customer support, to define product requirements, prioritize features, and drive execution.

● Generates appropriate design artifacts (Personas, Use Cases, Business and Technical Requirements, solution flows, etc.) to guide configuration and development efforts.

● Defined and tracked key performance metrics to assess product performance, identify areas for improvement, and drive data-driven decision-making.

● Worked with SSO and SAML in Azure AD B2C Flows (Sign Up/Sign In, Edit Profile, Change Password).

● Knowledge and experience working with Azure API Management Flows customization (token verification, header creation/updates and dynamic routing, caching)

● Working with UX best practices, design-thinking, customer journey mapping, and persona development.

● Utilized tableau as dashboard data to read to upper management for data usage.

● Worked with MongoDB and hosted as Azure API services implemented in .NET Framework in Microsoft Shop

● Worked with Azure Data Lake tool for centralized repository that ingests and stores large volumes of data

● Understood competitor’s API specs, features offered, disruptive innovations, and share with internal company teams in clear and concise manner

● Drove prioritization based on business outcomes, getting buy-in from senior management (from Directors to SVPs) and aligning with other product domains toward shared objectives Amdocs - Atlanta,GA

Sr. Product Manager July 2018– Sept 2019

● Translated product vision and roadmap into well-defined product requirements/user stories and acceptance test criteria

● Proactively addressed product risks, issues, and stakeholder concerns with a customer-first mindset.

● Identified existing and potential issues and design matters;

● Researched business and technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards.

● Collaborated with System and Solution Architect/Engineering to jointly sequence the Architectural Runway that will host new business functionality

● Utilized analytics tools to gather and analyze data on user behavior, trends, and performance metrics,

● Implemented feedback loops for continuous product and process improvement.

● Clearly communicated compelling ideas (using presentations, wireframes, prototypes, etc.) to a wide range of stakeholders

● Collaborated with stakeholders to identify and track key performance metrics and use data to drive continuous improvement.

● Demonstrated working with dev team to experience building modern web applications using microservices.

● Used AWS EC2 as a cloud web serviced used for hosting internal application Accenture - Atlanta,GA Feb 2017– March 2018

Product Manager

● Developed and executed the product vision and strategy aligned with company goals and market trends.

● Monitor product performance and user feedback post-launch; iterate and improve products based on insights and data.

● Worked with technical Dev team utilizing AWS EC2, Lambda(service where dev upload code and run on AWS platform)

● Prepared and presented the product strategies and concepts to leadership, ensuring clear communication of vision, progress, and potential impacts.

● Worked with cross-functionally with engineering, UX and data leaders to design & develop usable, desirable and highly functional products

● Leverage product data, market trends and user feedback to quantify & prioritize new product opportunities for the platform

● Conducted end user research to help identify user stories and help determine Minimum Viable Product (MVP)

● Defined and communicated product vision, features, and roadmap to key stakeholders and team members Evans & Chambers - Washington, D.C Jan 2016– Oct 2016 Product Owner

● Work with Scrum Master/scrum team to write individual user stories and acceptance criteria that are clear, concise, easy to understand and implement

● Plan, prioritize and maintain a well-groomed product backlog.

● Reviewed UAT Results with business end users, assisted in re-prioritizing of requirements

● Partner with Scrum Masters to groom and prioritize the backlog for sprint management within Jira

● Manually performed back-end testing by writing SQL queries.

● Conducted various JAD sessions to understand and gather business and system requirements. LeasePlan USA -Alpharetta, GA Aug 2015– Jan 2016

Product Owner

● Organizing and facilitating agile methodology through scrum meetings and maintaining documentation on sprint planning, daily standups, review and retrospection.

● Helped team with AWS migration from on-premises to AWS by working with business cases, analyzing strategy, building migration plans, and working with AWS migration hub.

● Worked with Salesforce CRM to help manage and deploy monthly releases.

● Participated in Spring Reviews, daily Scrums, and Spring Planning Meetings

● Interacted with the Scrum team and stakeholders for ensuring timely product release

● Contributed in removing hindrances and external distractions for the Scrum team

● Maintaining healthy customer relations, and communication to retrieve product feedback. Providing training demos of new products features or phases.

ADP - Alpharetta,GA Jan 2015– July 2015

Product Owner

● Refining product themes, epics, user stories and product features

● Facilitating sprint planning sessions to establish a sprint backlog.

● Documenting requirements and system design using approved agency formats.

● Mediating business units that may have conflicting requirements.

● Assisting in the translation of business requirements into detailed technical specifications

● Facilitating and documenting AS IS and TO BE process flows

● Writing test cases and scripts to validate code is working as documented.

● Developed workflow charts and diagrams to ensure production team compliance with client deadlines. Hewlett Packard - Alpharetta, GA July 2010– Nov 2014 Business Analyst/Jr. Product Owner

● Experience taking in BRDs and converting into well written User Stories

● Assists Scrum Master/PM with Sprint Planning with the Dev team, supports daily stand-up meetings, etc.

● Worked in onshore-offshore model during this tenure

● Support product owner in prioritization and management of backlog, ensuring Scrum process standards, identification of stakeholders and stakeholder conditions of acceptance.

● Provided functional testing support at various stages of product development, UAT and production support environment Professional Summary (10 years Experience)

● 10+ years Advance Experience as a Product Owner/Product Manager with the ability to create product roadmap, requirement gathering with stakeholders, user stories/acceptance criteria in Agile Scrum Environment

● 7+ years of relevant work experience in Product Ownership/Management, focusing mobile app- based products, web application, SAAS, and services.

● Experience in gathering requirements and having great knowledge from different domains such as Telecom, Logistics, Insurance, Financial, Healthcare, Banking and E-Commerce.

● Experience working with Integrations with other Azure Services AD/App Insights/API Management, etc.

● Created backlog of user stories based on product requirements to define epics and planed sprints in Jira, Rally, and Azure Devops

● Works in an Agile environment(SAFe and Scrum) and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks while supporting development and QA.

● Familiarity with full-stack web development (HTML5, CSS, JavaScript, SQL, XML), Java, and other languages (C#, .Net, PHP, etc.)

● Strong communicator (ability to communicate at all levels), skilled at stakeholder management(setting and managing expectations) and ability to communicate with all levels of the organization.

● Solid Experience with Agile methodology and DevOps tools (such as JIRA, Azure DevOps (TFS), Rally, Version One and Confluence).

● Hands-on experience with Cloud solutions like AWS, Azure DevOps, Microservices/Web-Based API Serverless architectures, databases(RDBMS and No-SQL)

Education

Georgia State University, Atlanta, GA Bachelor of Computer Information Systems

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