Customer Service Team

Deborah Alexander

Email: ****************@*****.***

Professional Summary

I’m a motivated and enthusiastic individual with a strong desire to provide excellent customer service. Possessing effective communication skills and a willingness to learn and grow in a fast-paced environment. Dedicated to delivering positive customer experiences while developing valuable skills in problem-solving and teamwork. Eager to contribute to the success of the customer service team and organization.

Objective

To obtain a customer service position where I can utilize my strong communication skills and dedication to providing excellent service to contribute positively to the team and enhance customer satisfaction.

Education

BSc. In Biochemistry, Benson Idahosa University (2010 to 2014)

Skills

●Excellent communication skills

●Strong interpersonal skills

●Ability to work well in a team

●Friendly and approachable demeanor

●Quick learner

●Basic computer skills - Internet applications, Microsoft words, Excel, Power point, Outlook.

Professional Experience

Meritland Montessori School

2014 to 2015

Primary School Teacher (Primary 1 to 5)

●Organize curriculum and Events

●Lesson Planning

●Assigning Homework

●Assessing the students

●Classroom Management

●Teach Literacy

●Take part in meeting

National Youth Service Corps Placement, Chemistry and Biology Teacher

May 2015 to April 2016

●Lesson Planning

●Classroom Management

●Organization and Time Management

●Assessment and Evaluation

●Cultural Competence

National Youth Service Corps Placement, Immunization Supervisor for World Health Organization.

August 2015 to April 2016

●Collect and report immunization data

●Communicate information about immunization programs and address concerns from community members

●Sensitive to cultural beliefs, practices, and preferences related to immunization

●Maintain high standards of quality and safety in immunization services

Sim-Peters Int’l Ltd

May 2016 to Feb 2018

Secretary

●Maintain project documentation, including contracts.

●Schedule meetings, appointments, and site visits for construction teams

●Assist in budget tracking and expense reporting

●Handled incoming calls

Samsung, Coppell, Tx.

June 2018 to Nov 2022

Line Supervisor

●Give appropriate and accurate information to questions and resolve complaints

●Monitor production lines operations to ensure that it complies with the quality standard of the company

●Recommend improvements in quality processes and production procedures

●Provide proper training to staffs on their job duties

●Ensure staffs meet assigned production targets daily

●Follow standard operating procedures for efficiency

References:

Available upon request.

Contact this candidate