Supply Chain Operations Research

C. WILLIAM SHAFLUCAS

** ****** ***** ****** ******, NJ 07950 973-***-****

*********@*****.***

PROFESSIONAL PROFILE

Over ten years experience as an operations research/business process analyst. Development of standard operation procedures with subsequent system implementation leading to improved enterprise wide system performance for business/financial/manufacturing operations. Skills include; APICS certification, agile

supply chain development and manufacturing and engineering management.

Over twenty years as a tax practitioner holding the IRS credential of Enrolled Agent.

SELECTED ACHIEVEMENTS

Implemented new Enterprise Resource Planning system for a leading fastener manufacturing business improving customer fulfillment.

Developed complete facility level Business Continuity/Disaster Plans for local (county) government.

System testing for specified functionality. Wrote system specifications and change requests to meet required functionality.

Led a just in time (JIT) supply chain materials management initiative to address a goal of one-day product delivery interval after receipt of order for a client manufacturing location. Led and coached 6 technical-professionals deployed to the client location to baseline and improve the flow of information and material for the physical manufacturing process. Utilized supplier relationship management and supply market intelligence techniques. All business metrics improved.

Contributed to “Agile Competitors and Virtual Organizations” Van Nostrand Reinhold

Manufacturing engineering and operations management

PROFESSIONAL HISTORY

HR Block

Tax Preparation Professional 2003 to current

Custom Corporate Services Inc. 1997 to 2008

Operations Research Analyst

EDUCATION

BS ME Rochester Institute of Technology Rochester, NY

MS EE SUNY Buffalo Buffalo, NY

MBA Canisius Buffalo, NY

Certified in Production and Inventory Management by APICS. .

C++ Programming.

IRS Enrolled Agent

07/2024

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