Access Control Information Technology
Resume:
Johny ACCEDE
347-***-**** *****.*****@*****.***
PROFESSIONAL OVERVIEW
CCNA/CYBEROPS/JNCIA-Junos CERTIFIED, CCNP/JNCIS-ENT CERTS in process with professional IT experience excelling in fast-paced environments. Strong interpersonal and customer-centric approach. Meets deadlines with excellent results. Trilingual: English, Spanish, and French.
TECHNICAL SKILLS
Configure and troubleshoot Cisco Routers, switches, ASA, and firewalls.
Knowledge of technologies and protocols such as OSPF, EIGRP, BGP, VLAN, STP, MPLS, VPN
Investigating/analyzing PCAP files, and detecting computers infected with malware.
Junos OS/Palo Alto configuration basics, routing fundamentals, policy, firewall filters, and monitoring
Exploit and fix network vulnerability
Knowledge of Python and Linux
Implement network security using the Access Control List
Configuring Network Address Translation
Scanning and Monitoring network traffic
Active directory users and computer account creation and management
Windows Server 2019 Administration and management, Hyper V
Analyze network malicious traffic.
EDUCATION
Information Technology AS: Bunker Hill Community College, Boston, MA 2023
Network Technology and Administration, Bunker Hill Community College, Boston, MA 2019
Bachelor’s in science, Institute University Quisqueya-America, Port-au-Prince, Haiti 2009
PROFESSIONAL EXPERIENCE
Network Technician, UMass/TEKsystems, Boston, MA June 2023-present
Installing and configuring the organization’s network infrastructure, hardware components, cabling, and network software
Performs daily engineering and operations tasks on Cisco Identity Service Engine and Access Control to include installation, upgrades, configuration, and troubleshooting.
Resolving computer peripherals issues (monitors, printers, scanners)
Working with the Engineers hands in hand to ensure security compliance, perform problem analysis and documentation.
Perform hands-on work to install, configure, maintain, and troubleshoot the network hardware, software, and other components required for connectivity.
Installing Servers, routers, switches, and gateway (Configuration, Documentation)
Johny ACCEDE
347-***-**** *****.*****@*****.***
Staging Coordinator, UMass/TEKsystems, Boston, MA May 2022-June 2023
Configure, Stage, and Deploy Cisco Phones (Model: 8811, 8851, 8832 )
Program installation and configuration according to the needs of the location
Upgrading device firmware to the latest revision with all necessary patches
Performing security patching (Windows update, answering phone calls)
Managing Service Now tickets queue and ensuring they are resolved and closed.
IT Professional, Full Tech Consultants (Contract /Part Time – Staples), Boston, MA Jan-April2022
Implemented Staples’ network in the Greater Boston area.
Installed and uninstalled routers, firewall, and UPS
Managed Cat-5 and Cat-6 cables related to networking.
Reset firewall to factory setting.
IT Coordinator, Education First Dec 2019 - March 2021
Troubleshoot, diagnose, and repair hardware/software issues, and install updates or applications.
Maintain, resolve, and supervise the use of LAN, WAN, and Wireless connections.
Assess PCs/Laptops, hardware, and software of the network, servers, and other devices to identify potential issues.
PC Help Desk Analyst, Cambridge College (contract), Cambridge, MA Oct-Dec 2019
Installed and uninstalled hardware and software, HDD, Power button card
Removed and replaced WIFI card, LCD, keyboard, and trackpad.
Supported end users with printers, scanners, migration, and deployment.
Restored camera and sound cards and checked device connectivity.
Installed printers and reimage computers for students.
Troubleshoot internet connectivity and network devices from the PC to the network.
PC Help Desk Analyst, Arcane Multiple Services Jan 2014 - June 2016
Diagnose and resolve software and Hardware incidents, including Operating Systems
Rebuild computers by reformatting, and installing software, drivers, and peripherals
Contact this candidate